Press Releases from Ziwo Cloud Contact Center Solution (1 total)
The Impact of Ziwo Software On Omnichannel Customer Experience
A customer’s road to or using a service or buying a product today revolves around multiple channels more than any time it did in the past. The customers are dictating how and when they engage with your business. They may connect in person, on your website, by telephone, on WhatsApp, or via an SMS text. Also, they can do so with multiple devices such as tablets, smartphones, and computers.
Ziwo…
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