Press Releases from GMD Systems (1 total)
Free ITIL V3 Design Guidelines for Service Operation and Service Transition
[Wednesday, September 12, 2007] Two leading proponents of the value of ITIL and IT Service Management (ITSM) have made available for free download the first two (of five) guides covering all of the new ITIL V3 Service Lifecycle books.
This first guide will cover design guidelines for ITIL V3 Service Operation. IT professionals interested in receiving this complementary download can click on the following link to access it: http://www.itilversion3.com
ITIL V3…
