Press Releases from Macrosoft Inc. (2 total)
Survey Report: Conversational Analytics Industry Best Practices
Macrosoft is a technology consulting firm with strategic partnerships with the leaders in Conversational Analytics. To gain the pulse of this industry Macrosoft conducted an industry best practices survey during the first two weeks of March 2021. 569 individuals participated in the 20-question survey. Based on this broad participation it is believed that the results are highly accurate and represent a true industry-wide perspective.
We have focused on Conversational…
Customer Communications Management (CCM) Best Practices Technology Survey Result …
Macrosoft is a leader in providing professional technical services for client’s Customer Communication Management (CCM) needs using the Quadient Inspire Platform. We work in 3 major areas: Design and Development of new Inspire applications; Migration of assets and workflows from other CCM platforms to Quadient; and technical support of existing Quadient applications.
As a result of this expertise, Macrosoft conducted an industry best practices survey during the first two weeks of…
