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Press Releases from Voxcpaas (6 total)

Three Important Chat SDK Features You Don’t Want To Miss

The chat SDK (software development kit) is a perfect solution for your mobile or web applications. By integrating chat SDK in your application, you can provide an engaging chat experience to your online customers. Why do you need a chat SDK? Speeding up your communication with customers is really critical for your business growth and sustenance. Phone calling or sending an email may not always be feasible for customers. This can impact your relation with

Stay Connected With Customers Using Two-way Messaging

SMS has been a critical communication tool, especially during the uncertain times of Covid-19 with a restricted physical movement. Two-way messaging especially is still the most popular messaging system for businesses committed to interacting with their customers regularly to enhance business. Two-way Messaging: Two-way messaging or two-way SMS is a capability to send and receive messages to and from customers. Unlike the one-way SMS, two-way allows you to send relevant information and receive a

How to Choose Your SMS Provider? (5 Things to Consider)

Despite the increasing options of communication, SMS remains to be one of the most preferred methods that businesses use to connect with customers. Organizations of all kinds make use of this service due to its simplicity and reliability. SMS is being used for promotions, transactions, and other types of interactions between a business and its customers for decades now. And as operations grew, providers have constantly worked to develop SMS gateways and platforms,

How CPaaS Builds Stronger Communication for your Business?

Communications Platforms as a Service (CPaaS) makes it easier for businesses to securely reach their full communications potential. Let’s explore how CPaaS makes this happen… Enhancing Contextual Communication: With VoxCPaaS communication SDKs & APIs, contextual communication can be built and save upon time. Let’s say a customer faces an issue while placing an order or making a transaction. By enabling click-to-call or chat functionality in your existing app, you can directly get in touch with

What are the Different Types of Video Conferencing?

Nearly 65% of respondents in a recent survey cited an increase in video usage at work compared to just one years ago. Video conferencing technology has enabled us to seamlessly connect face to face with people all over the world. In this blog, we have listed the four different types of video conferencing, and industry-specific use cases. Let’s take a closer look: 1. Personal Video Conferencing Solution: Home, workspace,

International Calls Made Cheaper With Mobile VoIP

This is the age of VoIP (Voice over Internet Protocol). It seems that everyone has ditched the traditional telephony system to take up the smarter way of alternative communication worldwide, and that is VoIP. The key selling point that makes VoIP a runaway hit is its ability to make calls worldwide at an efficient and cost-effective rate. VoIP uses a very unique technology to allow users on the same VoIP network

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