Press Releases from GCOM Worldwide (1 total)
GCOM PROVIDES CO-BROWSING FOR IMPROVED CX
Newton, NJ, February 24, 2020. GCOM Worldwide announced today a new partnership with Surfly to provide call centers the ability for collaborative browsing. Called co-browsing, it is simply two or more people accessing the same web page at the same time. Co-browsing allows agents and customers to interact with each other for improving sales and customer service. Just a click of a button and agents can view and interact…
