Press Releases from Pointillist (1 total)

https://www.pointillist.com/news/new-cx-research-reveals-only-15-of-organizations-are-satisfied-with-ability-to-quantify-the-impact-of-customer-experience/ New Pointillist Report, 2019 State of Customer Journey Management & CX Measurement, Identifies Gaps in Customer Experience Measurement and Customer Data BOSTON – June 6, 2019 – Pointillist®, an award-winning provider of customer journey analytics software, today released a report on the 2019 State of Customer Journey Management & CX Measurement. The report, based on a survey of more than 700 CX, marketing, and analytics professionals, reveals trends and insights into…