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Press Releases from GCOM (1 total)

Breakthrough CX Agent Technology With GCOM

FOR IMMEDIATE RELEASE FOR MORE INFORMATION, PLEASE CONTACT: John Ruby, (973)-300-9345 Breakthrough CX Agent Technology With GCOM Newton, NJ, March 5th, 2019. GCOM Worldwide has achieved Master Agent status with VisualCue Technologies, an operational intelligence software company with patented visualization technology. The new technology utilizes real time Workforce Engagement Management to improve CX agent efficiency and engagement. It focuses on what agents do and empowers them to improve their skills through customized

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