Press Releases from LiveTime Software (3 total)
LiveTime Service Manager earns ITIL 3 certification for 9 processes with PinkVER …
LiveTime Software, a leading provider of ITIL based Web 2.0 Service Management and Help Desk Software, today announced it has achieved PinkVERIFY certification of 9 ITIL V3 Processes. This critical milestone demonstrates LiveTime's commitment to open standards and best practices to help businesses deliver more effective, efficient, and auditable customer service and support.
Out of the box enterprise integration with Authentication, Asset and Inventory Management, and Event Management has enabled customers…
LiveTime Service Manager 5.0 Raises Web 2.0 Standard for ITIL Service Desk Produ …
Newport Beach, CA September 4, 2007 -- LiveTime Software, a leading provider of ITIL certified Service Management and Help Desk software, today announced the general availability of LiveTime Service Manager v5 and LiveTime Help Desk v5. Containing more than 100 new productivity features and Ajax-based, Web 2.0 interactivity, LiveTime Software significantly raises the bar for ITIL Service Management as it delivers increased performance, plus the interactivity of a rich internet…
LiveTime adds Web 2.0 Ajax interface to ITIL Service Management
LiveTime Software announced today that its ITIL Service Management suite now offers Service Oriented Architecture (SOA) that features Ajax based interface to drive new levels of Web 2.0 interactivity.
The core LiveTime solution for ITIL-certified service management applications now includes an efficient, Ajax-based engine to automate interactivity, including a rich set of XHTML components to improve usability and customization.
New dynamic components such as integrated spelling, online chat and RSS feeds will…
