Press Releases from audEERING GmbH (2 total)
Improved service quality in call centers due to automatic voice analysis by audE …
The competence and professionalism of call center service agents is an important precondition for customer satisfaction. Systematically training call center agents requires an automatic analysis…
Automatic recognition of emotions: The next generation of speech assistants
Since the introduction of speech assistants like Apple’s SIRI, Google Now, and Microsoft’s Cortana, the automatic recognition of spoken text has revolutionized the way we…
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