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Back-office Outsourcing for Dummies

01-12-2018 08:01 AM CET | Advertising, Media Consulting, Marketing Research

Press release from: Lead to Market

The smooth running of your back-office plays a major role in determining the success of your business.

Thinking of outsourcing your back-office functionalities — why is it a good idea?
– Reduce your overheads
– Allows you to focus on core activities of your company
– Staffing flexibility
– Incremental progression and risk management

The 4 primary steps involved in implementing an outsourced back-office operation:
1) Determining the scope
2) Defining the outsourcing process
3) Designing the solution — what technologies should be used.
4) Negotiating the contract — Results, Expectations, Guarantees

What types of business functions can be outsourced?
– Technical Support Services
– Administrative Services
– Accepting order via mail or incoming calls — generating invoices, collecting payments for invoices
– Inbound, outbound calls and Chat
– Database management

What should be expected from the outsourcing company?
An updated and systematic management team, with the required company knowledge and expertise to perform outsourced back-office services and business functionalities for your company.

Client testimonials that prove the company has a good track record and that they have a good understanding of your industry and requirements.

For futher reading on insights about outsourcing, b2b lead generation, demand generation, visit our blog -

Lead to Market provides fully comprehensive lead generation, inside sales and back office services, as well as a complimentary support and inbound call center solution, according to a unique cost efficient operational model. It is our aim to simplify the lives of clients and their customers. We provide innovative practices and strategies, tailored to meet our clients’ very specific requirements, so they can focus on their core business.

10701 Corporate Dr, Suite 286
Stafford, Texas, 77477

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Outsourcing lead generation & demand generation allows for the company to focus on the core details and outsource the more simple functionalities. It is imperative that if a company does decide to outsource, that they evaluate the options and outsource correctly. LEAD TO MARKET'S OUTSOURCING ADVICE Determine whether you are an outsourcing candidate. You may outsource any process that is not the main focus of your business. In additions, ask the question

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