Text Analytics market is projected to reach USD 8.79 billion by 2022
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“Growing need for social media analytics and availability of customized solutions is expected to propel the market growth.”
“Customer Experience Management (CEM) is expected to hold the largest market share during the forecast period.”
Among the various applications in the text analytics market, the CEM application is expected to hold the largest market share during the forecast period. Text mining is the most traditional application in customer service and is frequently utilized to improve customer experience through various information sources. Today, text analytics is implemented to offer quick, computerized feedback to the clients, which significantly reduces dependency on executives for resolving issues.
Text Analytics Market Analysis, By Component
Support and Maintenance
System Integration and Deployment
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Fundamentals of Table of Content:
7 Text Analytics Market Analysis, By Application
7.2 Customer Experience Management
7.3 Marketing Management
7.4 Governance, Risk, and Compliance Management
7.5 Document Management
7.6 Workforce Management
8 Text Analytics Market Analysis, By Deployment Model
13 Company Profiles
(Business Overview, Product Offering and Business Strategy, Recent Developments, MnM View)*
13.1 SAP SE
13.2 International Business Machines Corporation
13.3 SAS Institute, Inc.
13.4 Opentext Corporation
13.5 Clarabridge, Inc.
13.6 Bitext Innovations S.L.
13.7 Lexalytics, Inc.
13.8 Megaputer Intelligence, Inc.
13.9 Luminoso Technologies, Inc.
13.10 Knime.Com AG
13.11 Infegy, Inc.
13.13 Meaningcloud LLC
*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.
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