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KaiCalls Launches Admin Mode: Run Your Phone Secretary by Calling It

05-29-2026 08:43 AM CET | IT, New Media & Software

Press release from: KaiCalls

KaiCalls Admin Mode lets business owners manage their phone secretary by calling it - no dashboard, no app.

KaiCalls Admin Mode lets business owners manage their phone secretary by calling it - no dashboard, no app.

KaiCalls today launched Admin Mode, a new way for business owners to manage their phone secretary the same way they would manage a real one: by calling and telling it what they need.

Most AI receptionist tools make you log into a dashboard and edit a prompt to change anything. KaiCalls does the opposite. With Admin Mode, a business owner calls their own KaiCalls number, and instead of the secretary that greets customers, they reach an admin secretary that takes instructions.

"Change my after-hours greeting to mention we do emergency calls." Done. "What came in today?" It reads back the new leads and texts you the numbers. "Read me my messages." "Book Tuesday at 2." "Switch to the other voice." All of it happens on the call, while you are driving between jobs - no pulling over, no app to open.

"Every other AI receptionist makes you log into a dashboard and edit a prompt like you are programming a robot. That is backwards," said Connor Gallic, founder of KaiCalls. "If Kai is your secretary, you should be able to just call and tell it what you need, the same way you would tell a real one. So we built that."

What you can do in Admin Mode, just by calling:

- Change the greeting, the voice, the name, or the instructions your secretary uses with callers
- Pull up new leads and update lead details
- Hear your messages and voicemails read back to you
- Send a text or an email to a customer
- Book an appointment
- Get a quick performance summary, like how many calls came in this week
- Undo any change you just made

Every change is logged, and any of it can be reversed with one more call.

"Owners were nervous about changing things by voice - what if I break it?" said Gallic. "So every change is recorded, and you can undo any of it. 'Kai, put my greeting back.' Done. You cannot paint yourself into a corner."

The customers KaiCalls serves - plumbers, HVAC techs, electricians, event-rental companies, small law firms - are rarely sitting at a desk. They are on a roof, under a sink, or driving to the next job. Asking them to open a laptop and edit settings is asking them to do the one thing they do not have time for. Admin Mode meets them where they already are: on the phone. A plumber can call from the truck, hear his three new leads, change his emergency-call greeting, and hang up before he reaches the next house.

You never have to touch a screen to get there. You can sign up for KaiCalls over the phone, too, so signing up, setting up, and running your secretary day to day can all happen on a call, without ever opening a laptop.

Admin Mode is available now to all KaiCalls customers at no extra cost. KaiCalls starts at $69 a month, with a free trial. There is no setup, no training, and no contract. Anyone can hear a KaiCalls secretary in action right now by calling (417) 386-2898. You can even sign up for your own secretary right there on the call, or at kaicalls.com.

KaiCalls
Connor Gallic, Founder
PO Box 1698
Rincón, PR 00677
USA
Phone: (417) 386-2898
Email: connor@kaicalls.com
Web: kaicalls.com

KaiCalls is a phone service with a built-in secretary. It answers every call 24/7, books appointments, captures leads, and texts the business owner a summary of what happened - for $69 a month, less than most cell phone bills. Unlike voicemail, which only records a message, KaiCalls answers the call and handles it. The service is built for small businesses that cannot afford to miss the phone, including home-service companies such as HVAC, plumbing, and electrical contractors, event-rental businesses, and small law firms. KaiCalls is an AI-powered secretary designed to feel like a person, not software - and the entire experience, from sign up to setup to day-to-day management, can be handled over the phone. Learn more at kaicalls.com.

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