Press release
Universell Showcases Next-Gen Retail Innovation at NRF 2026
New York City | January 2026Universell successfully participated in NRF 2026: Retail's Big Show, held January 11-13, 2026, in New York City, where the company showcased its next-generation retail and business platform to retailers, technology leaders, and industry decision-makers from around the world.
As the world's most influential retail event, NRF 2026 brought together thousands of professionals to explore the technologies and strategies shaping the future of retail. Throughout the three-day event, Universell engaged with retailers across multiple segments, demonstrating how unified technology, automation, and real-time intelligence can simplify operations and support scalable growth.
Strong Engagement and Industry Interest
At Booth 6362, Universell welcomed a steady flow of attendees, including independent retailers, multi-location brands, ISOs, and technology partners. Live demonstrations and in-depth conversations highlighted the growing demand for platforms that eliminate operational silos and replace multiple disconnected systems with a single, integrated solution.
Retailers expressed strong interest in Universell's ability to unify CRM, payments, POS, inventory management, invoicing, e-signatures, marketing automation, loyalty, and analytics into one intuitive platform.
Key Highlights from Universell at NRF 2026
During the event, Universell showcased several core capabilities that resonated with attendees:
Unified CRM for Retail: A 360° customer view combining purchase history, interactions, and preferences to support personalized experiences.
AI-Powered Automation: Tools designed to reduce manual tasks, automate follow-ups, trigger inventory alerts, and streamline marketing workflows.
Real-Time Inventory & Multi-Location Management: Simplified stock tracking and synchronization across multiple stores.
Omnichannel Operations: Seamless management of online and in-store sales, orders, returns, and payments from a single dashboard.
Actionable Analytics: Built-in insights that help retailers make smarter decisions around products, staffing, promotions, and growth strategies.
Retailers Looking for Simplicity and Scale
A consistent theme across NRF 2026 was the need for simpler, more connected retail technology. Many retailers shared challenges related to managing multiple platforms, rising software costs, and operational complexity. Universell's all-in-one approach directly addressed these pain points, positioning the platform as a practical solution for retailers seeking efficiency without sacrificing flexibility.
Looking Ahead
Following NRF 2026, Universell will continue conversations initiated at the show and support retailers exploring unified platforms to modernize their operations. The company plans to expand partnerships, onboard new customers, and introduce additional innovations designed to help retailers adapt to evolving consumer expectations.
About Universell
Universell is an all-in-one business platform that brings together operations, payments, CRM, automation, analytics, and integrations into a single system. Built for retailers and growing businesses, Universell helps organizations operate smarter, reduce complexity, and scale with confidence.
To learn more or request a demo, visit:
👉 www.universell.us
#NRF2026 #RetailInnovation #RetailTechnology #FutureOfRetail #Automation #Universell
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