Intelligent Virtual Agent (IVA) Market Opportunities, Key Trends, Competitive Benchmarking, Price Outlook and CAGR Forecast Through 2031

QY Research has recently published a research report titled, "Global Intelligent Virtual Agent (IVA) Market Share and Ranking, Overall Sales and Demand Forecast 2025-2031", assessing various factors impacting its trajectory. The research study offers deep evaluation of the global Intelligent Virtual Agent (IVA) market and helps market participants to gain a strong foothold in the industry. It sheds light on critical market dynamics such as drivers, restraints, trends, and opportunities to help businesses prepare for any challenges ahead in time. It provides regional analysis of the global Intelligent Virtual Agent (IVA) market to unveil key opportunities available in different parts of the world. The competitive landscape is broadly assessed along with company profiling of leading players operating in the global Intelligent Virtual Agent (IVA) market. The report provides detailed statistics and accurate market figures, viz. market share, CAGR, gross margin, and those related to revenue, production, consumption, and sales.

The global market for Intelligent Virtual Agent (IVA) was estimated to be worth US$ 2821 million in 2024 and is forecast to a readjusted size of US$ 4769 million by 2031 with a CAGR of 7.9% during the forecast period 2025-2031.

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The report has been compiled with the use of latest primary and secondary research methodologies. Our sources are reliable and trustworthy - so you don't have to worry about the authenticity and accuracy of this research study. We have made use of qualitative and quantitative analysis to present to you an all-inclusive, all-encompassing research study on the global Intelligent Virtual Agent (IVA) market. The report also includes SWOT analysis, PESTLE analysis, and Porter's Five Forces Model analysis to offer you a complete and comprehensive study on crucial aspects of the global Intelligent Virtual Agent (IVA) market.

Leading players of the global Intelligent Virtual Agent (IVA) market are analyzed taking into account their market share, recent developments, new product launches, partnerships, mergers or acquisitions, and markets served. We also provide an exhaustive analysis of their product portfolios to explore the products and applications they concentrate on when operating in the global Intelligent Virtual Agent (IVA) market. Furthermore, the report offers two separate market forecasts - one for the production side and another for the consumption side of the global Intelligent Virtual Agent (IVA) market. It also provides useful recommendations for new as well as established players of the global Intelligent Virtual Agent (IVA) market.

Key Players Mentioned in the Global Intelligent Virtual Agent (IVA) Market Research Report:

Teneo.ai
Avaamo
Kore.ai
Omilia
Verint Systems
Hello Alfred
Braina
Buddy
Cubic
IBM
Julie Desk
LG Voice Mate
Pega

Market Segments

Our market analysts are experts in deeply segmenting the global Intelligent Virtual Agent (IVA) market and thoroughly evaluating the growth potential of each and every segment studied in the report. Right at the beginning of the research study, the segments are compared on the basis of consumption and growth rate for a review period of nine years. The segmentation study included in the report offers a brilliant analysis of the global Intelligent Virtual Agent (IVA) market, taking into consideration the market potential of different segments studied. It assists market participants to focus on high-growth areas of the global Intelligent Virtual Agent (IVA) market and plan powerful business tactics to secure a position of strength in the industry.

Details of Intelligent Virtual Agent (IVA) Market Segmentation: -

Segment by Type:

Chatbots
Smart Speakers

Segment by Application:

BFSI
IT & Telecommunications
Defense & Government
Retail
Healthcare
Automotive
Others

All of the segments studied in the research study are analyzed on the basis of BPS, market share, revenue, and other important factors. Our research study shows how different segments are contributing to the growth of the global Intelligent Virtual Agent (IVA) market. It also provides information on key trends related to the segments included in the report. This helps market players to concentrate on high-growth areas of the global Intelligent Virtual Agent (IVA) market. The research study also offers separate analysis on the segments on the basis of absolute dollar opportunity.

Segment by Region

North America (U.S., Canada, Mexico)
Europe (Germany, France, UK, Italy, etc.)
Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
South America (Brazil, etc.)
Middle East and Africa (Turkey, GCC Countries, Africa, etc.)

How can the research study help your business?

(1) The information presented in the Intelligent Virtual Agent (IVA) report helps your decision makers to become prudent and make the best business choices.

(2) The report enables you to see the future of the global Intelligent Virtual Agent (IVA) market and accordingly take decisions that will be in the best interest of your business.

(3) It offers you a forward-looking perspective of the global Intelligent Virtual Agent (IVA) market drivers and how you can secure significant market gains in the near future.

(4) It provides SWOT analysis of the global Intelligent Virtual Agent (IVA) market along with useful graphics and detailed statistics providing quick information about the market's overall progress throughout the forecast period.

(5) It also assesses the changing competitive dynamics of the global Intelligent Virtual Agent (IVA) market using pin-point evaluation.

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Table of Contents

1 Market Overview
1.1 Intelligent Virtual Agent (IVA) Product Introduction
1.2 Global Intelligent Virtual Agent (IVA) Market Size Forecast (2020-2031)
1.3 Intelligent Virtual Agent (IVA) Market Trends & Drivers
1.3.1 Intelligent Virtual Agent (IVA) Industry Trends
1.3.2 Intelligent Virtual Agent (IVA) Market Drivers & Opportunity
1.3.3 Intelligent Virtual Agent (IVA) Market Challenges
1.3.4 Intelligent Virtual Agent (IVA) Market Restraints
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered

2 Competitive Analysis by Company
2.1 Global Intelligent Virtual Agent (IVA) Players Revenue Ranking (2024)
2.2 Global Intelligent Virtual Agent (IVA) Revenue by Company (2020-2025)
2.3 Key Companies Intelligent Virtual Agent (IVA) Manufacturing Base Distribution and Headquarters
2.4 Key Companies Intelligent Virtual Agent (IVA) Product Offered
2.5 Key Companies Time to Begin Mass Production of Intelligent Virtual Agent (IVA)
2.6 Intelligent Virtual Agent (IVA) Market Competitive Analysis
2.6.1 Intelligent Virtual Agent (IVA) Market Concentration Rate (2020-2025)
2.6.2 Global 5 and 10 Largest Companies by Intelligent Virtual Agent (IVA) Revenue in 2024
2.6.3 Global Top Companies by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Intelligent Virtual Agent (IVA) as of 2024)
2.7 Mergers & Acquisitions, Expansion

3 Segmentation by Type
3.1 Introduction by Type
3.1.1 Chatbots
3.1.2 Smart Speakers
3.2 Global Intelligent Virtual Agent (IVA) Sales Value by Type
3.2.1 Global Intelligent Virtual Agent (IVA) Sales Value by Type (2020 VS 2024 VS 2031)
3.2.2 Global Intelligent Virtual Agent (IVA) Sales Value, by Type (2020-2031)
3.2.3 Global Intelligent Virtual Agent (IVA) Sales Value, by Type (%) (2020-2031)

4 Segmentation by Interaction
4.1 Introduction by Interaction
4.1.1 Voice-based Virtual Assistants
4.1.2 Text-based Virtual Assistants
4.1.3 Multimodal Virtual Assistants
4.2 Global Intelligent Virtual Agent (IVA) Sales Value by Interaction
4.2.1 Global Intelligent Virtual Agent (IVA) Sales Value by Interaction (2020 VS 2024 VS 2031)
4.2.2 Global Intelligent Virtual Agent (IVA) Sales Value, by Interaction (2020-2031)
4.2.3 Global Intelligent Virtual Agent (IVA) Sales Value, by Interaction (%) (2020-2031)

5 Segmentation by Deployment Mode
5.1 Introduction by Deployment Mode
5.1.1 Local Deployment
5.1.2 Cloud Deployment
5.2 Global Intelligent Virtual Agent (IVA) Sales Value by Deployment Mode
5.2.1 Global Intelligent Virtual Agent (IVA) Sales Value by Deployment Mode (2020 VS 2024 VS 2031)
5.2.2 Global Intelligent Virtual Agent (IVA) Sales Value, by Deployment Mode (2020-2031)
5.2.3 Global Intelligent Virtual Agent (IVA) Sales Value, by Deployment Mode (%) (2020-2031)

6 Segmentation by Application
6.1 Introduction by Application
6.1.1 BFSI
6.1.2 IT & Telecommunications
6.1.3 Defense & Government
6.1.4 Retail, Healthcare
6.1.5 Automotive
6.1.6 Others
6.2 Global Intelligent Virtual Agent (IVA) Sales Value by Application
6.2.1 Global Intelligent Virtual Agent (IVA) Sales Value by Application (2020 VS 2024 VS 2031)
6.2.2 Global Intelligent Virtual Agent (IVA) Sales Value, by Application (2020-2031)
6.2.3 Global Intelligent Virtual Agent (IVA) Sales Value, by Application (%) (2020-2031)

7 Segmentation by Region
7.1 Global Intelligent Virtual Agent (IVA) Sales Value by Region
7.1.1 Global Intelligent Virtual Agent (IVA) Sales Value by Region: 2020 VS 2024 VS 2031
7.1.2 Global Intelligent Virtual Agent (IVA) Sales Value by Region (2020-2025)
7.1.3 Global Intelligent Virtual Agent (IVA) Sales Value by Region (2026-2031)
7.1.4 Global Intelligent Virtual Agent (IVA) Sales Value by Region (%), (2020-2031)
7.2 North America
7.2.1 North America Intelligent Virtual Agent (IVA) Sales Value, 2020-2031
7.2.2 North America Intelligent Virtual Agent (IVA) Sales Value by Country (%), 2024 VS 2031
7.3 Europe
7.3.1 Europe Intelligent Virtual Agent (IVA) Sales Value, 2020-2031
7.3.2 Europe Intelligent Virtual Agent (IVA) Sales Value by Country (%), 2024 VS 2031
7.4 Asia Pacific
7.4.1 Asia Pacific Intelligent Virtual Agent (IVA) Sales Value, 2020-2031
7.4.2 Asia Pacific Intelligent Virtual Agent (IVA) Sales Value by Region (%), 2024 VS 2031
7.5 South America
7.5.1 South America Intelligent Virtual Agent (IVA) Sales Value, 2020-2031
7.5.2 South America Intelligent Virtual Agent (IVA) Sales Value by Country (%), 2024 VS 2031
7.6 Middle East & Africa
7.6.1 Middle East & Africa Intelligent Virtual Agent (IVA) Sales Value, 2020-2031
7.6.2 Middle East & Africa Intelligent Virtual Agent (IVA) Sales Value by Country (%), 2024 VS 2031

8 Segmentation by Key Countries/Regions
8.1 Key Countries/Regions Intelligent Virtual Agent (IVA) Sales Value Growth Trends, 2020 VS 2024 VS 2031
8.2 Key Countries/Regions Intelligent Virtual Agent (IVA) Sales Value, 2020-2031
8.3 United States
8.3.1 United States Intelligent Virtual Agent (IVA) Sales Value, 2020-2031
8.3.2 United States Intelligent Virtual Agent (IVA) Sales Value by Type (%), 2024 VS 2031
8.3.3 United States Intelligent Virtual Agent (IVA) Sales Value by Application, 2024 VS 2031
8.4 Europe
8.4.1 Europe Intelligent Virtual Agent (IVA) Sales Value, 2020-2031
8.4.2 Europe Intelligent Virtual Agent (IVA) Sales Value by Type (%), 2024 VS 2031
8.4.3 Europe Intelligent Virtual Agent (IVA) Sales Value by Application, 2024 VS 2031
8.5 China
8.5.1 China Intelligent Virtual Agent (IVA) Sales Value, 2020-2031
8.5.2 China Intelligent Virtual Agent (IVA) Sales Value by Type (%), 2024 VS 2031
8.5.3 China Intelligent Virtual Agent (IVA) Sales Value by Application, 2024 VS 2031
8.6 Japan
8.6.1 Japan Intelligent Virtual Agent (IVA) Sales Value, 2020-2031
8.6.2 Japan Intelligent Virtual Agent (IVA) Sales Value by Type (%), 2024 VS 2031
8.6.3 Japan Intelligent Virtual Agent (IVA) Sales Value by Application, 2024 VS 2031
8.7 South Korea
8.7.1 South Korea Intelligent Virtual Agent (IVA) Sales Value, 2020-2031
8.7.2 South Korea Intelligent Virtual Agent (IVA) Sales Value by Type (%), 2024 VS 2031
8.7.3 South Korea Intelligent Virtual Agent (IVA) Sales Value by Application, 2024 VS 2031
8.8 Southeast Asia
8.8.1 Southeast Asia Intelligent Virtual Agent (IVA) Sales Value, 2020-2031
8.8.2 Southeast Asia Intelligent Virtual Agent (IVA) Sales Value by Type (%), 2024 VS 2031
8.8.3 Southeast Asia Intelligent Virtual Agent (IVA) Sales Value by Application, 2024 VS 2031
8.9 India
8.9.1 India Intelligent Virtual Agent (IVA) Sales Value, 2020-2031
8.9.2 India Intelligent Virtual Agent (IVA) Sales Value by Type (%), 2024 VS 2031
8.9.3 India Intelligent Virtual Agent (IVA) Sales Value by Application, 2024 VS 2031

9 Company Profiles
9.1 Teneo.ai
9.1.1 Teneo.ai Profile
9.1.2 Teneo.ai Main Business
9.1.3 Teneo.ai Intelligent Virtual Agent (IVA) Products, Services and Solutions
9.1.4 Teneo.ai Intelligent Virtual Agent (IVA) Revenue (US$ Million) & (2020-2025)
9.1.5 Teneo.ai Recent Developments
9.2 Avaamo
9.2.1 Avaamo Profile
9.2.2 Avaamo Main Business
9.2.3 Avaamo Intelligent Virtual Agent (IVA) Products, Services and Solutions
9.2.4 Avaamo Intelligent Virtual Agent (IVA) Revenue (US$ Million) & (2020-2025)
9.2.5 Avaamo Recent Developments
9.3 Kore.ai
9.3.1 Kore.ai Profile
9.3.2 Kore.ai Main Business
9.3.3 Kore.ai Intelligent Virtual Agent (IVA) Products, Services and Solutions
9.3.4 Kore.ai Intelligent Virtual Agent (IVA) Revenue (US$ Million) & (2020-2025)
9.3.5 Kore.ai Recent Developments
9.4 Omilia
9.4.1 Omilia Profile
9.4.2 Omilia Main Business
9.4.3 Omilia Intelligent Virtual Agent (IVA) Products, Services and Solutions
9.4.4 Omilia Intelligent Virtual Agent (IVA) Revenue (US$ Million) & (2020-2025)
9.4.5 Omilia Recent Developments
9.5 Verint Systems
9.5.1 Verint Systems Profile
9.5.2 Verint Systems Main Business
9.5.3 Verint Systems Intelligent Virtual Agent (IVA) Products, Services and Solutions
9.5.4 Verint Systems Intelligent Virtual Agent (IVA) Revenue (US$ Million) & (2020-2025)
9.5.5 Verint Systems Recent Developments
9.6 Hello Alfred
9.6.1 Hello Alfred Profile
9.6.2 Hello Alfred Main Business
9.6.3 Hello Alfred Intelligent Virtual Agent (IVA) Products, Services and Solutions
9.6.4 Hello Alfred Intelligent Virtual Agent (IVA) Revenue (US$ Million) & (2020-2025)
9.6.5 Hello Alfred Recent Developments
9.7 Braina
9.7.1 Braina Profile
9.7.2 Braina Main Business
9.7.3 Braina Intelligent Virtual Agent (IVA) Products, Services and Solutions
9.7.4 Braina Intelligent Virtual Agent (IVA) Revenue (US$ Million) & (2020-2025)
9.7.5 Braina Recent Developments
9.8 Buddy
9.8.1 Buddy Profile
9.8.2 Buddy Main Business
9.8.3 Buddy Intelligent Virtual Agent (IVA) Products, Services and Solutions
9.8.4 Buddy Intelligent Virtual Agent (IVA) Revenue (US$ Million) & (2020-2025)
9.8.5 Buddy Recent Developments
9.9 Cubic
9.9.1 Cubic Profile
9.9.2 Cubic Main Business
9.9.3 Cubic Intelligent Virtual Agent (IVA) Products, Services and Solutions
9.9.4 Cubic Intelligent Virtual Agent (IVA) Revenue (US$ Million) & (2020-2025)
9.9.5 Cubic Recent Developments
9.10 IBM
9.10.1 IBM Profile
9.10.2 IBM Main Business
9.10.3 IBM Intelligent Virtual Agent (IVA) Products, Services and Solutions
9.10.4 IBM Intelligent Virtual Agent (IVA) Revenue (US$ Million) & (2020-2025)
9.10.5 IBM Recent Developments
9.11 Julie Desk
9.11.1 Julie Desk Profile
9.11.2 Julie Desk Main Business
9.11.3 Julie Desk Intelligent Virtual Agent (IVA) Products, Services and Solutions
9.11.4 Julie Desk Intelligent Virtual Agent (IVA) Revenue (US$ Million) & (2020-2025)
9.11.5 Julie Desk Recent Developments
9.12 LG Voice Mate
9.12.1 LG Voice Mate Profile
9.12.2 LG Voice Mate Main Business
9.12.3 LG Voice Mate Intelligent Virtual Agent (IVA) Products, Services and Solutions
9.12.4 LG Voice Mate Intelligent Virtual Agent (IVA) Revenue (US$ Million) & (2020-2025)
9.12.5 LG Voice Mate Recent Developments
9.13 Pega
9.13.1 Pega Profile
9.13.2 Pega Main Business
9.13.3 Pega Intelligent Virtual Agent (IVA) Products, Services and Solutions
9.13.4 Pega Intelligent Virtual Agent (IVA) Revenue (US$ Million) & (2020-2025)
9.13.5 Pega Recent Developments

10 Industry Chain Analysis
10.1 Intelligent Virtual Agent (IVA) Industrial Chain
10.2 Intelligent Virtual Agent (IVA) Upstream Analysis
10.2.1 Key Raw Materials
10.2.2 Raw Materials Key Suppliers
10.2.3 Manufacturing Cost Structure
10.3 Midstream Analysis
10.4 Downstream Analysis (Customers Analysis)
10.5 Sales Model and Sales Channels
10.5.1 Intelligent Virtual Agent (IVA) Sales Model
10.5.2 Sales Channel
10.5.3 Intelligent Virtual Agent (IVA) Distributors

11 Research Findings and Conclusion

12 Appendix
12.1 Research Methodology
12.1.1 Methodology/Research Approach
12.1.1.1 Research Programs/Design
12.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
12.1.2 Data Source
12.1.2.1 Secondary Sources
12.1.2.2 Primary Sources
12.2 Author Details
12.3 Disclaimer

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