Meet Times BPO: Behind Every Great Brand is a Great BPO

New Delhi, India - August 4, 2025 - In the ever-evolving landscape of global business, where growth, efficiency, and scalability are non-negotiables, the engine that quietly drives some of the world's best-performing brands is Business Process Outsourcing. At the heart of that engine is Times BPO, a company that has, for over 13 years, helped startups, entrepreneurs, and enterprises build, scale, and strengthen their operations.

From launching call center businesses to providing end-to-end outsourcing services and consulting, Times BPO has built its legacy by empowering others to build theirs. Today, the company stands as a trusted name in BPO project outsourcing, franchise partnerships, and business enablement solutions.

"We believe in building together," says Suraj Chauhan, partner in Times BPO. "Our success comes from creating opportunities for others-whether it's an aspiring entrepreneur starting a call center or a company needing expert outsourcing support."

From One Desk to Thousands: Empowering India's BPO Entrepreneurs
What makes Times BPO truly unique is its unwavering commitment to business empowerment. Since its inception, the company has helped thousands of individuals launch their own call centers, offering them not just projects, but the guidance, support, and tools they need to become profitable ventures.
Whether you're a single founder with a few systems or a small team ready to scale, Times BPO provides ready-to-run projects, franchise models, and expert consultation that lowers the entry barrier and accelerates growth. These services include:

• BPO Franchise Opportunities - Business models tailored for new entrepreneurs looking to enter the BPO space with full support.

• Call Center Setup Consultation - Site planning, hiring strategy, process optimization, and technical support to get businesses up and running.

• End-to-End Project Allocation - Real-time matching with vetted BPO projects across inbound, outbound, lead generation, and data entry domains.

"We don't just hand out projects-we build partners," explains Priya Menon, Head of Business Expansion. "That's why many of the centers we helped start a decade ago are thriving companies today."

13 Years of Proven BPO Expertise:
With over 13 years of operational excellence, Times BPO has become a go-to partner for reliable, scalable outsourcing. It's not just about delivering services-it's about delivering outcomes that align with client growth strategies.

The company's core BPO services include:
🔹 Call Center Services
Both inbound and outbound processes, including customer support, telemarketing, sales, upselling, collections, and technical helpdesk.
🔹 Lead Generation & Appointment Fixing
Qualified lead campaigns for B2B and B2C clients, including cold calling, CRM-based nurturing, and conversion-focused appointment setting.
🔹 Data Entry & Form Filling Projects
High-volume data entry, form processing, transcription, survey digitization, and document verification for clients in education, finance, and healthcare sectors.
🔹 Business Consulting for Startups
Strategic guidance for new BPO entrants, from compliance and licenses to hiring, client acquisition, and cost modeling.
All services are supported by a robust backend, experienced trainers, CRM/tech integration support, and detailed quality assurance processes.

Real Businesses, Real Results:
Times BPO's impact isn't theoretical-it's visible in the numbers and stories of the businesses it has launched and scaled.
• A Pune-based startup partnered with Times BPO in 2021 to open a 10-seat call center. Within 18 months, they expanded to 75 seats, handling inbound customer service for a U.S.-based telecom client.
• A Kolkata entrepreneur entered the BPO space with zero experience. With franchise support from Times BPO, they now manage multiple lead gen projects and employ over 60 people.
• A Delhi-based firm that started with Times BPO's data entry projects now works with major e-commerce clients across three verticals.

"These aren't just projects-they're platforms for transformation," notes Ravindra Bhatia, Director of Operations. "We've created a system where success is built-in, and growth is exponential."

People + Processes: The Times BPO Formula
The key to Times BPO's consistent performance lies in its collaborative model. The company blends proven processes with a people-first mindset, ensuring every center or partner gets the support they need to thrive.

• Training & Onboarding Support - Customized process training for each project vertical.
• Dedicated Account Management - One-on-one guidance, reporting dashboards, and SLA tracking.
• Compliance & Documentation - Legal and regulatory support to ensure smooth business continuity.
This model ensures partners, clients, and internal teams grow together-a rarity in a typically transactional industry.

Serving Startups and Global Clients Alike
While Times BPO is deeply focused on business enablement for startups and business seekers, it also supports established global clients with end-to-end outsourcing needs. From processing large data sets for logistics companies to handling high-volume voice processes for U.S. and UK enterprises, Times BPO delivers with speed, scale, and precision.
With operations spread across India and a growing remote workforce, the company provides 24/7 multilingual support, seamless escalation paths, and customized reporting frameworks.

A Look Ahead: Growing Together: As it enters its next phase of growth, Times BPO plans to expand into:
• AI-Augmented Voice and Non-Voice Projects
• Sector-Specific Franchise Models (healthcare, real estate, education)
• Partnership Hubs in Tier 2 and Tier 3 Cities to fuel local entrepreneurship
• Global Collaboration Programs for cross-border call center partnerships
"Our next chapter is about global collaboration and local empowerment," says CEO Suraj Chauhan. "We want to create 10,000 new jobs and 1,000 new BPO businesses in the next 3 years."

Conclusion: Empowering the Brands of Tomorrow
Times BPO is more than just a service provider-it's a growth engine for people and businesses alike. With a legacy built on trust, expertise, and empowerment, the company is helping the next generation of entrepreneurs become the backbone of global brands. Whether you're a startup looking to enter the BPO world or an enterprise searching for a reliable outsourcing partner-Times BPO is where opportunity meets execution.

Because behind every great brand is a great BPO. And behind many of those BPOs is Times BPO.

For More information: https://www.timesbpo.com/news

Times BPO
214 No.1, DDA Building, Janakpuri, New Delhi, 110058
Mobile: +91 9717383851
Email: info@timesbpo.com

Times BPO is a leading Business Process Outsourcing company based in India with 13+ years of experience in delivering call center projects, BPO franchises, and startup consulting. Trusted by thousands of entrepreneurs and businesses, Times BPO offers scalable, ready-to-execute outsourcing solutions with end-to-end support.

This release was published on openPR.