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Emergency Dispatch Guide to manage various business operations

01-11-2017 11:51 AM CET | IT, New Media & Software

Press release from: TatvaSoft UK Ltd

Emergency Dispatch Guide to manage various business operations

TatvaSoft, a leading software development outsourcing company, had developed an emergency dispatch guide - a desktop based system for one of its client. The client is one of the leading providers of emergency dispatch services and protection requirement for more than a decade. They have a professional emergency services portfolio to be used to address various facets of crisis management. The client has decided to develop the windows based application that will act as a planning solution for all the facets of emergency responses.

TatvaSoft understood the client’s requirement, and developed the windows-based system with the extensive functionalities integrated in it. The team of TatvaSoft developed this system in .NET frameworks and ensured the prompt response during emergency time. Some of the features integrated were call information, event scheduling, dispatcher screens, multi-agency response and more.

It also enabled dispatch, relocation and return solutions for the public safety units based on the events occurring in the vicinity. For instance, if any active or waiting police event is shown the active and available police units are dispatched. The system provides comprehensive information by interfacing with 911 call handling, GIS, AVL, MDT and other apps. Additionally, user support is also provided which includes color coded incident priority level and notifications, user-friendly navigations, intuitive points and click user interface ideal for training new users.

The client was highly benefited with this system as it generated high amount of revenue. This is an alarming system that works with today’s CAD that accurately and consistently dispatches needed support or assigns the necessary resource to the people in need. The system has faster response time, reduced call stacking, user-friendly friendly simple GUI. The developed system has increased sales and improved revenue with the maximum user engagement.

TatvaSoft UK is a preeminent Information Technology Consulting & Software Development Company with an office in London, UK. Since 2001, TatvaSoft has been providing custom application development services to multiple industry domains and diverse technology platforms, like .Net, PHP, Java, BizTalk, SharePoint, Open Source, BI, and Mobile.

TatvaSoft serves clients in the UK as well as entire Europe. The domain expertise, technical competence, and processes are in sync with CMMI Level 3 and Microsoft Gold certification. By leveraging their global and flexible delivery models, agile and scrum methodologies TatvaSoft has given a competitive edge to many organizations.

307B, Warnford Court,
29 Throgmorton Street EC2N 2AT,
London, United Kingdom

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