Personalized Customer Service Driving Growth In The Mom-And-Pop Store Market Driver: Leading Transformation in the Mom and Pop Store Market in 2025

What combination of drivers is leading to accelerated growth in the mom and pop store market?
The expansion of the mom-and-pop store market is likely to be fueled by the anticipation of individualized customer service. This type of service, delivered by the store's owners or employees, is customized to cater to each customer's specific needs. The trend towards personalization is fueled by consumers who are conscious of their purchasing impact and have a desire for unique products, enhancing their overall experience and satisfaction. This increases customer retention and loyalty towards mom-and-pop stores. For example, as reported by InMoment, a US-based non-governmental organization, in October 2024, a staggering 71% of consumers prioritize tailored customer experiences, and 78% are prone to revisit brands that offer such service. Hence, individualized customer service is propelling the development of the mom-and-pop store market.

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What is the projected compound annual growth rate (CAGR) of the mom and pop store market from 2025 to 2034, and what factors influence it?
There has been swift expansion in the market size of mom and pop stores in the past few years. The market is projected to increase from $149.03 billion in 2024 to a whopping $175.43 billion in 2025, experiencing a compound annual growth rate (CAGR) of 17.7%. The prior period's impressive growth can be attributed to factors like support from local communities, bespoke customer service, niche and specialized products, adaptability, and interaction with the community.

It is anticipated that the market size of mom and pop stores will experience accelerated growth in the years to come. The market is forecasted to reach $291.92 billion in 2029, increasing at a compound annual growth rate (CAGR) of 13.6%. The upsurge during the projected period can be credited to an increased focus on locally produced and sustainable items, adjusting to evolving consumer preferences, partnerships with local creators and suppliers, improved client experience, ability to withstand crisis and local backing. Key trends during the forecasted period encompass having a digital presence along with e-commerce integration, the digital overhaul of small businesses, concentration on local and handmade products, public involvement and individualized service, and the incorporation of technology to enhance efficiencies.

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How are the latest trends influencing the growth of the mom and pop store market?
The rise of technological advancements is a core trend emerging within the mom-and-pop stores market. Many industry leading businesses are innovating by introducing cutting-edge technology to maintain their market position. For example, in July 2022, Wisy Platforms, Inc., a US-based firm focusing on retail intelligence solutions, launched an AI platform to ease the process of tracking available but not yet displayed products for retailers. This platform, WisyAI, enables retail personnel to quickly understand inventory, minimize losses, and enhance sales efficiency, bypassing the need for manual inventory tracking and thus decreasing errors.

What are the major segments of the mom and pop store market and their role in driving growth?
The mom and pop store market covered in this report is segmented -

1) By Type: Personal Care, Cribs And Strollers, Vitamins And dietary supplemen*ts, Feeding Suppliers, Toys
2) By Price Range: Premium, Mid-Range, Economy
3) By Ownership: Retail Chain, Independent Retailer
4) By Distribution Channel: Online Stores, Offline Stores

Subsegments:
1) By Personal Care: Baby Care Products, Skin Care Products, Hair Care Products
2) By Cribs and Strollers: Cribs, Playpens, Strollers and Car Seats
3) By Vitamins and dietary supplemen*ts: Infant Vitamins, Prenatal Vitamins, Probiotics
4) By Feeding Supplies: Baby Bottles, Pacifiers, High Chairs
5) By Toys: Educational Toys, Plush Toys, Activity Centers

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Which regions are key players in the growth of the mom and pop store market?
Asia-Pacific was the largest region in the mom and pop stores market in 2024. The regions covered in the mom and pop store market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

Who are the key firms paving the way for growth in the mom and pop store market?
Major companies operating in the mom and pop store market include ITOCHU Corporation, Seven & i Holdings Co Ltd., 7-Eleven Inc. Alimentation Couche-Tard Inc., Auchan Holding SA, casino* Guichard-Perrachon SA, Murphy USA Inc., Love's Travel Stops & Country Stores Inc., Food Lion LLC, RaceTrac Petroleum Inc., Cumberland Farms Inc., Casey's General Stores Inc., Sheetz Inc., Wegmans Food Markets Inc., Wawa Inc., QuikTrip Corporation, Pilot Company, Circle K Stores Inc. Tesco PLC, Ingles Markets Inc., Raley's Family of Fine Stores Buc-ee's Ltd., GPM Investments LLC, Kwik Trip Inc., SPAR International, The Fresh Market Inc., Holiday Stationstores Inc., Royal Farms Inc., Farm Boy Inc., Maverik Inc., WinCo Foods LLC

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What Is Covered In The Mom and Pop Store Global Market Report?

•Market Size Forecast: Examine the mom and pop store market size across key regions, countries, product categories, and applications.
•Segmentation Insights: Identify and classify subsegments within the mom and pop store market for a structured understanding.
•Key Players Overview: Analyze major players in the mom and pop store market, including their market value, share, and competitive positioning.
•Growth Trends Exploration: Assess individual growth patterns and future opportunities in the mom and pop store market.
•Segment Contributions: Evaluate how different segments drive overall growth in the mom and pop store market.
•Growth Factors: Highlight key drivers and opportunities influencing the expansion of the mom and pop store market.
•Industry Challenges: Identify potential risks and obstacles affecting the mom and pop store market.
•Competitive Landscape: Review strategic developments in the mom and pop store market, including expansions, agreements, and new product launches.

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