Global Omnichannel Retail Software Market to Reach $29.61 Billion by 2029, Growing at 22.9% CAGR

What Is the Expected Size and Growth Rate of the Omnichannel Retail Software Market?
The market size of omnichannel retail software has seen a significant surge in recent times. The market value is expected to rise from $10.54 billion in 2024 to $12.98 billion in 2025, indicating a compound annual growth rate (CAGR) of 23.2%. Factors contributing to the growth during the historic period include increase in e-commerce, the popularity of mobile commerce, growing customer expectation for seamless shopping experiences, broadening digital payment avenues, and an emphasis on customer loyalty.

The market size for omnichannel retail software is anticipated to experience a substantial increase in the coming years. The market is predicted to expand to $29.61 billion by 2029 with a compound annual growth rate (CAGR) of 22.9%. This estimated growth throughout the forecast period can be credited to the heightened demand for touchless payment methods, the proliferation of voice commerce, widespread use of mobile shopping applications, the expansion of the subscription-based retail model and the growth of direct-to-consumer. Key trends within the forecast period encompass technological progression, AI integration, adoption of cloud-based solutions, incorporation of social media, and convergence with IoT devices.

What Factors Are Propelling the Expansion of the Omnichannel Retail Software Market?
The surge in the adoption of Internet of Things (IoT) devices is likely to fuel the expansion of the omnichannel retail software market in the future. IoT gadgets are connected devices with the ability to utilize sensors and internet connectivity to gather and share information. Their growing popularity can be attributed to the generation of meaningful data insights, improved decision-making, and considerable cost savings acquired from streamlined procedures and optimal utilization of resources. Omnichannel retail software has become a crucial platform for retailers leveraging IoT devices to better the shopping journey, administer operations, and spur revenue growth. For example, in September 2024, IoT Analytics GmbH, a non-governmental organization based in Germany, reported that the count of IoT connected devices stood at 16.6 billion by the close of 2023, marking a 15% rise from 2022. The organization also predicts an additional growth of 13% to 18.8 billion by the close of 2024. Moreover, the quantity of IoT connected devices is projected to hit 40 billion by 2030, a substantial escalation from the previous market appraisal in 2023. Therefore, the escalating use of IoT devices is propelling the expansion of the omnichannel retail software market.

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Which Leading Companies Are Shaping the Growth of the Omnichannel Retail Software Market?
Major companies operating in the omnichannel retail software market are IBM Corporation, Oracle Corporation, SAP SE, Salesforce.com Inc., Toshiba Corporation, Cognizant Technology Solutions Corp., Infosys Ltd., Adobe Commerce, NCR Corporation, Shopify Plus, Infor Global Solutions Inc., Diebold Nixdorf AG, Blue Yonder, Lightspeed Retail, Aptos Retail, BigCommerce, VTEX, Mi9 Retail, Commercetools, Brightpearl, Openbravo, Elastic Path, Salsify, Pimcore, Kibo Commerce

What Are the Major Trends Shaping the Omnichannel Retail Software Market?
Key players in the omnichannel retail software market are shifting their focus to the creation of innovative merchandising order management systems in order to maintain a competitive advantage. The merchandiser order management application is designed to improve the customer shopping experience by providing comprehensive omnichannel retail capabilities. For example, HotWax Commerce, a software firm based in the United States, introduced the HotWax Order Management App in April 2024. This application empowers merchandisers to manually release pre-orders at the order item level, offering greater inventory control and oversight of the pre-ordering process. It also lets merchandisers locate and dispatch pre-orders based on order dates, promised dates, and the availability of inventory.

What Are the Key Segments of the Omnichannel Retail Software Market?
The omnichannel retail software market covered in this report is segmented -

1) By Offering Type: Solution, Services
2) By Deployment: On-Premises, On-Cloud
3) By Organization Size: Small Enterprises, Medium Enterprises, Large Enterprises
4) By End Users: Books And Stationery, Consumer Electronics And Accessories, Apparel, Footwear And Accessories, Furniture And Home Furnishings, Health And Beauty, Sports Goods, Fast Moving Consumer Goods, Transportation, Other End Users

Subsegments:
1) By Solution: Point Of Sale (POS) Systems, Inventory Management Systems, Order Management Systems (OMS), Customer Relationship Management (CRM) Solutions, E-commerce Platforms, Mobile Commerce Solutions, Payment Gateway Solutions, Supply Chain Management (SCM) Solutions, Analytics And Reporting Tools, Personalization And Recommendation Engines, Omnichannel Marketing Solutions
2) By Services: Consulting Services, Integration Services, Customization Services, Training And Support Services, Cloud Hosting Services, Managed Services, Data Analytics Services

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Which Region Dominates the Omnichannel Retail Software Market?
North America was the largest region in the omnichannel retail software market in 2024. The regions covered in the omnichannel retail software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

What Is Covered In The Omnichannel Retail Software Global Market Report?

- Market Size Analysis: Analyze the Omnichannel Retail Software Market size by key regions, countries, product types, and applications.
- Market Segmentation Analysis: Identify various subsegments within the Omnichannel Retail Software Market for effective categorization.
- Key Player Focus: Focus on key players to define their market value, share, and competitive landscape.
- Growth Trends Analysis: Examine individual growth trends and prospects in the Market.
- Market Contribution: Evaluate contributions of different segments to the overall Omnichannel Retail Software Market growth.
- Growth Drivers: Detail key factors influencing market growth, including opportunities and drivers.
- Industry Challenges: Analyze challenges and risks affecting the Omnichannel Retail Software Market.
- Competitive Developments: Analyze competitive developments, such as expansions, agreements, and new product launches in the market.

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