Broward College Partners with BlackBeltHelp to Provide One-Stop Student Services Support

Broward College and BlackBeltHelp, a leading provider of support solutions and services to higher education institutions, are thrilled to announce a strategic partnership to provide One-Stop Student Services and IT Helpdesk Support, combining AI solutions with a human support network. This collaboration aims to create a seamless, efficient, and accessible support ecosystem, empowering students to focus on their academic success.

Key Highlights of the Partnership:

AI-Powered Self-Help Support: BlackBeltHelp's advanced AI chatbot will provide Broward College students with 24/7 access to support, answering questions and resolving issues promptly. The AI bot will enhance student experience by delivering real-time assistance tailored to individual needs.

Comprehensive Student and Veteran Support Services: This partnership provides a support ecosystem, covering a wide range of student needs-from admissions and financial aid to IT helpdesk and specialized support for veteran students. Broward College benefits from a cost-effective approach that optimizes resources, ensuring both traditional and military students receive the guidance they need to succeed academically and personally.

Streamlined, Cost-Effective Solution: Through this partnership, Broward College will benefit from a cost-effective approach to student support, optimizing resource allocation and allowing the institution to focus more on student success initiatives.

Commitment to Student Success: By joining forces with BlackBeltHelp, Broward College reaffirms its dedication to fostering an inclusive and supportive learning environment, where all students can access help whenever they need it, enabling them to focus on achieving their academic goals.

"Broward College is thrilled to partner with BlackBeltHelp as our new Contact Center to enhance student, faculty, staff, and community support," said Torey Brignolo, Broward College's Senior Director, Contact Center Operations. "The partnership enables Broward College to provide 24/7/365 live phone and chat assistance along with utilizing BlackBeltHelp's AI technology to deliver faster, more personalized service. We're confident that this innovative approach will streamline support services and elevate the overall experience for our stakeholders. Together, we look forward to creating a more efficient and accessible support experience for our college community."

"We're thrilled to partner with Broward College to provide their students with the tools and support they need to succeed. By combining cutting-edge AI technology with compassionate 24/7 human support, we're creating a personalized experience that addresses the unique needs of each student. We're excited to be a part of their journey," shared Anthony Banford, President of BlackBeltHelp.

With this partnership, Broward College strengthens its commitment to innovation in student services, ensuring its students have the resources and support they need to thrive. With AI-powered solutions and dedicated human support, Broward College students can access the resources they need, when they need them.

For more information on BlackBeltHelp's AI-powered solutions, please visit BlackBeltHelp.com.

For More Information, Please Contact:
info@blackbelthelp.com

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At BlackBeltHelp (BBH), we believe that students succeed when you are always there for them. Our AI-powered solutions, backed by a network of support professionals, ensure students always have the help they need.

We help more than 150 higher ed institutions lower support service delivery cost, improve student experience, and increase staff bandwidth by providing IT and One-Stop student services support through AI chatbots and 24/7 IT helpdesk and contact center services for admissions, financial aid, registrar, bursar, general administration and beyond. What sets BBH apart is that we not only respond to incoming requests for IT and One-Stop student services, but also provide proactive outreach to students and their families through SMS and call campaigns to ensure engagement and prompt necessary actions.

Our AI chatbots and all other support technologies fully integrate with the campus ecosystem to address questions on a personalized level and are backed around-the-clock by a human network to address all inquiries, supporting all students from inquiry to graduation.

This release was published on openPR.