Dealer Management System Market Share, Global Industry Size, Trends, Technology and Analysis by 2030

According to the new research report on " Dealer Management System Market Forecast to 2030 - Global and Regional Share, Trends, and Growth Opportunity Analysis," published by The Insight Partners, the market is expected to reach US$ 18.20 billion by 2030 and register a CAGR of 11.0% from 2022 to 2030. The growing technological advancements in the automotive industry and rising demand for construction equipment.

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The APAC dealer management system market is categorized into China, India, Japan, Australia, South Korea, and the Rest of APAC. APAC is anticipated to record the highest CAGR in the dealer management system market during the forecast period. The growth in APAC dealer management system market is attributed to the growing need to manage business operations effectively. Enterprises operating across industry vertical, including transport & logistics, construction, and agriculture, among others, prefer dealer management system that is easy to integrate, manage, and operate. Further, a cloud-based dealer management system is gaining popularity in the region as it is beneficial to enterprises. For instance, in December 2022, Tata Motors migrated a dealer management software to Oracle Cloud Infrastructure (OCI). The cloud-based system helps Tata Motors to boost its operational efficiency with detailed business insights.

The system support auto dealer to enhance security, increase flexibility, and provide cost-effective solutions to the customers. Moreover, the system helped the company to record customer touch points and engage them through channels such as SMS and social media, thereby improving overall productivity. Several players such as Hinduja Tech Partners are entering into partnerships to provide real-time observation of operational processes. This feature issues an alert to automakers when they are receiving issues related to customer complaints and product handling and sales. The system helps them to respond immediately to customer's queries. Thus, the benefits of using a dealer management system in various industries drive the APAC dealer management system market growth.

The dealer management system market in China is driven by growing competition among equipment dealers. In order to effectively compete in respective industries, there is a growing need to understand customer buying trends, keep stock up to date, and analyze sales orders. An efficient dealer management system helps in strategizing on the parameters mentioned above, thereby helping end users stay ahead of their competitors. Cloud-based dealer management solution is gaining momentum in the country. Furthermore, many automotive companies are collaborating with tech companies to integrate dealer management systems into their operations. For instance, in February 2021, Proaxia Automotive Solutions Ag partnered with Tenthpin Management Consultants Co. Ltd to merchandise Proaxia VSS solutions in China and HK SAR region. Tenthpin Management Consultants Co. Ltd. focuses on expanding its automotive portfolio and offers Proaxia's dealer management system to develop local extensions and new solutions based on Proaxia VSS. Moreover, Proaxia Automotive Solutions Ag is also planning to develop a new dealer management solution based on SAP S/4HANA. This also helps Proaxia Automotive Solutions Ag significantly improve sales and service processes by increasing productivity, which is projected to fuel the dealer management system market growth during the forecast period.

Japan's dealer management system market share is driven by the presence of many auto dealers operating in Japan have realized the need for a comprehensive dealer management system. From order management to strengthening customer relationships, end users need a comprehensive solution that centralizes all the business processes. This has led to a huge demand and opportunities for dealer management system vendors to offer cost-effective and feature-loaded solutions. For instance, in July 2023, Technosoft Automotive is planning to enter the Japanese market to introduce automotive cloud solutions for OEMs/dealers and leverage Microsoft Dynamics 365. The company aims to implement Microsoft Automotive Cloud to revolutionize the customer buying experience. The Microsoft Dynamics 365-based dealer management system supports the company in meeting the business needs of OEMs, dealers, and multi-brand dealerships in Japan. Moreover, the system supports the company in introducing Technosoft Automotive Solutions to 1,000 dealers within 5 years and expanding to more than 4,000 dealers within 10 years across Japan. However, the implementation of a dealer management system helps automotive manufacturers in Japan maximize their market presence and expand their sales. Thus, driving the dealer management system market during the forecast period.

The global dealer management system market size is segmented into deployment and equipment type. Based on deployment, the dealer management system market is bifurcated into on-premise and cloud. Based on equipment type, the dealer management system market is segmented into agricultural & forestry machinery, construction equipment, gardening equipment, heavy trucks, material handling & lifting equipment, and mining equipment.

Key Findings of Study: Global Dealer Management System Market
In the global dealer management system market size, APAC is expected to register the highest CAGR in the market from 2022 to 2030. Rapid industrialization has improved Asia Pacific's economic conditions. Certain developing economies in the region, such as India and South Korea, have experienced a significant transition in their economies and overall GDP growth. This has resulted in a surge in spending on high-end items and technology. The market is driven by digitization, tech investment, tech awareness, and significant cloud adoption. The dealer management system market driven by growing digitalization and rising number of technology-based start-ups. According to the Asian Development Bank, in March 2022, the country launched an industrial transformation policy (Thailand 4.0) that focuses on creating a secure digital ecosystem for both consumers and digital providers. Increasing government support to promote digitalization and fintech start-ups is further driving the market. The adoption of technologically advanced solutions to streamline business processes also fuels the market expansion. A dealer management system provides users the ability to use a self-balancing system by managing pre-sales, sales, and other services. Thus, strict regulations by government bodies towards the adoption of EVs are expected to fuel the growth of the dealer management system market in APAC.

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Global Dealer Management System Market: Competitive Landscape and Key Developments
e-Emphasys Technologies Inc., ANNATA Ehf, DealerBox SAS, Hitachi Solutions Ltd, Irium Software SAS, CDK Global, Constellation Software, DealerTrack Inc, Tekion Corp, and XAPT Software Consulting LLC are among the key dealer management system market players profiled during the dealer management system market study. Various other companies are introducing new product offerings to contribute to the dealer management system market size proliferation. Several other important dealer management system market players were also analyzed during this market research to get a holistic view of the global dealer management system market and its ecosystem. The leading dealer management system market players focus on feature upgrades, expansion and diversification, collaboration, and acquisition strategies, which enable them to grab new business opportunities.

• In May 2023, e-Emphasys Technologies Inc. announced the merger with CDK Global Heavy Equipment to address the end-to-end business optimization needs of equipment dealers and rental companies. The mergers also facilitate the company to drive innovation in the industry.
• In January 2023, ANNATA Ehf partnered with Sitecore and Touchcast to create end-to-end approach-based solutions for automotive OEMs, dealer groups, and national sales & marketing companies. This solution offers virtual dealerships and enhances the vehicle purchasing experience of consumers.
• In October 2022, Salesforce Industries launched Automotive Cloud, a customer sales, service, marketing and commerce platform for car and heavy vehicle dealers, manufacturers, and finance companies. The new solution is effectively an automotive CRM, which also integrates with Driver 360, a custom instance of Salesforce's Customer 360, and can create customer profiles, connect with them, and track them through commerce, service, and marketing activities.

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The Insight Partners is a one stop industry research provider of actionable intelligence. We help our clients in getting solutions to their research requirements through our syndicated and consulting research services. We specialize in industries such as Semiconductor and Electronics, Aerospace and Defense, Automotive and Transportation, Biotechnology, Healthcare IT, Manufacturing and Construction, Medical Device, Technology, Media and Telecommunications, Chemicals and Materials.

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