Healthcare BPO Market 2016 to grow at a CAGR of 5.32% during the period to 2020

Increased usage of cloud technology is one of the major trends upcoming in the market. Cloud-based BPO in the Healthcare sector is revolutionizing the mode of outsourcing business processes. BPO solutions are hosted on remote infrastructure and managed by cloud providers and categorized as Business Process as a Service (BPaaS). Cloud-based BPO enables healthcare business processes such as payroll, finance and accounting, contact centers, and specialized HR solutions.

Global Healthcare BPO Market that comprises F&A BPO, HR BPO and CRM BPO to grow at a CAGR of 5.32% over the period 2014-2019.

BPO is a segment of outsourcing, which consists of subcontracting the business processes of an organization to a third-party vendor that has the expertise in the required domains. It helps clients to increase their operational efficiency, concentrate on their core competencies, reduce time-to-market, obtain access to fresh talent and experience along with the latest technologies, and build an organization with an economical cost structure in the long run. The healthcare space has been witnessing the adoption of BPO services due to proven benefits, such as cost reduction, improved patient care services, and staff efficiency.

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Healthcare organizations worldwide are under pressure to deliver services in a short time frame. As a result, cycle-time reduction, improved compliance to changing regulations, better process efficiency, and standardization are some other growth factors in this market.

“There is a visible drift toward automated BPO operation allowing service providers to significantly improve their sustainability in the market,”.

“Importance is being given to building reusable service delivery platforms, scalability, and automations by leveraging new software tools for automatic reconciliation, which will take less time in data integration from any internal or external source.”

To define the market conditions in the next 3-4 years, Our analysts have conducted in-depth analysis of the impact of market drivers, challenges and trends featuring data on product segmentations, vendor shares, growth rate by revenue and an evaluation of the different buying criteria in the order of importance.

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Covered in this Report

This report gives an overview of the Global Healthcare BPO market and includes the market segments namely: F&A, HR and CRM. The report also includes the market segmentation by Geography based on the three key regions: the Americas, and the APAC and EMEA regions.

The report, Global Healthcare BPO Market 2015-2019, has been prepared based on an in-depth market analysis, with inputs from industry experts. The report covers the Global Healthcare BPO Market landscape and its growth prospects in the coming years. The report also includes profile of key vendors operating in this market.

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