United States Healthcare BPO Market Size to Reach US$ 204.8 Billion by 2028, CAGR of 7.8% | IMARC Group

IMARC Group, a leading market research company, has recently releases report titled "United States Healthcare BPO Market: Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028" The study provides a detailed analysis of the industry, including the United States healthcare BPO market share, size, trends, and growth forecasts. The report also includes competitor and regional analysis and highlights the latest advancements in the market.

How big is the United States healthcare BPO market?

The United States healthcare BPO market size reached US$ 129.9 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 204.8 Billion by 2028, exhibiting a growth rate (CAGR) of 7.8% during 2023-2028.

What is healthcare BPO?

Healthcare business process outsourcing (BPO) refers to a practice in which various healthcare organizations outsource some of their business functions to specialized service providers. It includes customer service, billing, medical coding, information technology (IT) support, and more. It encompasses claims processing, fraud detection, and membership management. It enables healthcare organizations to save on infrastructure, technology, and staffing costs. It allows healthcare professionals to concentrate on their primary role in patient care. It also provides the flexibility to scale operations up or down as per need. Furthermore, as healthcare BPO integrates the latest technology to ensure high standards in service delivery, its demand is rising in the United States.

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What are the growth prospects and trends in the United States healthcare BPO industry?

At present, the increasing demand for healthcare BPOs to reduce operational costs and streamline various medical processes represents one of the crucial factors impelling the market growth in the United States.

Besides this, the rising rates of hospitalizations due to the increasing occurrence of chronic ailments among the masses are supporting the growth of the market. In addition, the growing demand for telemedicine to access healthcare facilities without physically visiting a hospital or clinic is offering a favorable market outlook in the United States.

Apart from this, the increasing integration of strong security measures in healthcare BPO services to protect patient information is strengthening the growth of the market. Additionally, the rising integration of artificial intelligence (AI) to improve the efficiency of healthcare BPO operations is bolstering the growth of the market in the United States.

What is included in market segmentation?

The report has segmented the market into the following categories:

Breakup by Payer Service:
• Human Resource Management
• Claims Management
• Customer Relationship Management
• Operational and Administrative Management
• Care Management
• Provider Management
• Others

Breakup by Provider Service:
• Patient Enrollment and Strategic Planning
• Patient Care Service
• Revenue Cycle Management

Breakup by Pharmaceutical Service:
• Manufacturing Services
• Research and Development Services
• Non-clinical Services

Breakup by Region:
• Northeast
• Midwest
• South
• West

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