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Healthcare CRM Market Trends, Size, Industry Growth And Forecast Report 2023-2028
According to the latest report by IMARC Group "Healthcare CRM Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028", The global healthcare CRM market size reached US$ 13.9 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 28.8 Billion by 2028, exhibiting a growth rate (CAGR) of 12.71% during 2023-2028.A healthcare customer relationship management (CRM) system is used in the healthcare industry to improve workflows and task automation while reducing costs and time. It automates sales and marketing processes and enhances security, accuracy, and patient loyalty. It assists in monitoring medical equipment, planning schedules, and providing post-discharge follow-ups to patients. It also aids in informing patients about cancer trials while handling preventive care email marketing campaigns. Besides this, it assesses staff performance, tracks patient interaction activities, and collects personal health information (PHI) in a database. As a result, healthcare CRM finds applications in hospitals and clinics around the world.
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Note: We are regularly tracking the direct effect of COVID-19 on the market, along with the indirect influence of associated industries. These observations will be integrated into the report.
Healthcare CRM Market Trends and Drivers:
Presently, the increasing demand for early treatment using home care, virtual care, mobile monitoring, and disease monitoring applications among patients represents one of the primary factors propelling the market growth. Moreover, the rising prevalence of chronic diseases, such as cancer, Alzheimer's and heart disease, diabetes, and arthritis, is contributing to the market growth. Apart from this, various benefits offered by healthcare CRM, such as reduced cost, increased patient satisfaction, and enhanced productivity, are offering a positive market outlook.
Additionally, the increasing demand for healthcare CRM for efficient workflow with minimum risk of errors is bolstering the growth of the market. Furthermore, key manufacturers are investing in research and development (R&D) activities to introduce a virtual assistant platform based on artificial intelligence (AI) for collecting data from patients and improving decision-making.
Report Segmentation:
The report has segmented the market into the following categories:
Breakup by Product:
Individual
Referral
Individual and Referral
Breakup by Application:
Community Outreach
Case Coordination
Case Management
Relationship Management
Breakup by Technology:
Cloud-based
Mobile
Social
Collaborative
Predictive
Breakup by End Use:
Payers
Providers
Life Science Companies
Market Breakup by Region:
North America (United States, Canada)
Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, Others)
Europe (Germany, France, United Kingdom, Italy, Spain, Russia, Others)
Latin America (Brazil, Mexico, Others)
Middle East and Africa
Competitive Landscape with Key Player:
AllScripts Healthcare Solutions Inc
Amdocs
Aspect Software Inc
International Business Machines Corporation
Microsoft Corporation
Oracle Corporation
Salesforce.com inc
SAP SE
Siemens Healthineers AG (Siemens AG).
Ask Analyst for Customization and Browse full report with TOC & List of Figure: https://www.imarcgroup.com/healthcare-crm-market
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Note: If you need specific information that is not currently within the scope of the report, we can provide it to you as a part of the customization.
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IMARC Group is a leading market research company that offers management strategy and market research worldwide. We partner with clients in all sectors and regions to identify their highest-value opportunities, address their most critical challenges, and transform their businesses.
IMARC's information products include major market, scientific, economic and technological developments for business leaders in pharmaceutical, industrial, and high technology organizations. Market forecasts and industry analysis for biotechnology, advanced materials, pharmaceuticals, food and beverage, travel and tourism, nanotechnology and novel processing methods are at the top of the company's expertise.
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