openPR Logo
Press release

Market for Front Office BPO Services: Notable Developments and Regional Outlook

09-07-2022 08:20 PM CET | Business, Economy, Finances, Banking & Insurance

Press release from: Future Market Insights

Market for Front Office BPO Services: Notable Developments

Future Market Insights (FMI), in one of its recent research reports, has projected the global front office BPO services market to exhibit a CAGR of 7.4% throughout the forecast period (2017-2022). The global front office BPO services market is estimated to surpass US$ 200,000 Mn in revenues by 2022-end.

Shifting focus towards Non-voice Contact Centre Channel - A Key Trend

The global market for front office BPO services has experienced a significant expansion over the past few years. This can be primarily attributed to robust economic expansion worldwide, and surge in revenues from customer relations management, insurance, human resource, and finance & accounting. Outsourcers bring various competitive benefits, while aiming to tap into new businesses.

To Get a Sample Copy of the Report Visit @ 
https://www.futuremarketinsights.com/reports/sample/rep-gb-5084

Emergence of digital channel management capabilities, and the data protection provisions are one of the major trends being witnessed in the global front office BPO services market. In addition, shifting focus towards non-voice contact centre channels, and digitisation of the customer touch-points are other key trends being observed in the market.

Industries focusing on Expansion by Offshoring their Business Operations to Front Office BPO Services

Several predominant industries from various verticals such as healthcare & pharmaceuticals, BFSI, and manufacturing, are concentrating on expansion of their business, and gaining access to new markets by offshoring their operations to the front office BPO services. These industries are relocating their production base, and service delivery points closer to areas of their end-users. Offshoring the business operations helps industries in mitigating risks, as their business functions, which are difficult to control & manage, are handled by external companies, while realising their benefits.

Key Research Findings from FMI's Report on Global Front Office BPO Services Market

In terms of revenues, manufacturing will continue to be the most lucrative vertical in the global front office BPO services market. Revenues from manufacturing vertical are estimated to exceed US$ 40,000 Mn by 2022-end. In contrast, education will remain the least lucrative vertical for front office BPO services. Front office BPO services are projected to witness the fastest expansion in BFSI vertical through 2022, followed by healthcare and pharmaceuticals.
On the basis of service type, customer management services are expected to remain dominant in the global front office BPO services market. Customer management services are projected to account for approximately two-third revenue share of the market over the forecast period. Document management services, on the other hand, will remain comparatively less lucrative than customer management services in the market.
Asia-Pacific excluding Japan (APEJ) has been projected to register the fastest expansion in the market, with sales poised to reach nearly US$ 30,000 Mn in revenues by 2022-end. Middle East & Africa (MEA), and Japan will also witness an impressive expansion in the market through 2022. Although North America and Europe will register relatively lower CAGRs through 2022, these two regions are anticipated to remain the largest market for front office BPO services in terms of revenues.

A tremendous surge has been witnessed in the practice adopted by several industries in approaching front office BPO service providers to perform their business functions. Industries are able to save time, and labour & operational costs, with the help of front office BPO services.

These industries, having great expertise in development & design of their products, lack in bandwidth and access to resources when it comes to customer services. These are catered by front office BPO services, which by leverage their global knowledge base to access world class capabilities.

Ask An Analyst @
https://www.futuremarketinsights.com/ask-the-analyst/rep-gb-5084

Company Profiles

FMI's report has offered insights on key companies operating in the global front office BPO services market, which include Xerox Corporation, Hewlett Packard Enterprise Co., Convergys Corp., Sitel Worldwide Corporation, IBM Global Services, Williams Lea Limited, Ricoh USA, Inc., Atento S.A., Alliance Data Systems Corporation, and TeleTech Holdings, Inc.

Market Taxonomy

Region

North America
Latin America
Europe
Japan
APEJ
MEA

Service Type

Customer Management Services
Document Management Services

Vertical

BFSI
Manufacturing
Healthcare & Pharmaceuticals
Retail & Consumer Goods
IT & Telecommunication
Aerospace & Defense
Education
Services & Logistics
Other Vertical

Explore FMI's Extensive Coverage on Technology Domain

Virtual Private Cloud Market: 
https://www.futuremarketinsights.com/reports/virtual-private-cloud-market

Leadership Development Program Market: 
https://www.futuremarketinsights.com/reports/leadership-development-program-market

5G Chipset Market: 
https://www.futuremarketinsights.com/reports/5g-chipset-market

Future Market Insights Inc.
Christiana Corporate, 200 Continental Drive,
Suite 401, Newark, Delaware - 19713, USA
T: +1-845-579-5705
For Sales Enquiries: sales@futuremarketinsights.com
Browse latest Market Reports: https://www.futuremarketinsights.com/reports

Future Market Insights (ESOMAR certified market research organization and a member of Greater New York Chamber of Commerce) provides in-depth insights into governing factors elevating the demand in the market. It discloses opportunities that will favor the market growth in various segments on the basis of Source, Application, Sales Channel and End Use over the next 10-years.

This release was published on openPR.

Permanent link to this press release:

Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release Market for Front Office BPO Services: Notable Developments and Regional Outlook here

News-ID: 2727568 • Views:

More Releases from Future Market Insights

Workstation Software Market to Soar to USD 43.9 Billion by 2035, Fueled by 3D Modeling and VR Innovation
Workstation Software Market to Soar to USD 43.9 Billion by 2035, Fueled by 3D Mo …
Rising Demand for Workstation Software Across Industries The global workstation software market is set for robust growth, driven by increasing demand for advanced visualization, simulation, and design tools across industries such as manufacturing, architecture, media, and entertainment. Valued at USD 14.8 billion in 2025, the market is projected to reach USD 43.9 billion by 2035, registering a compound annual growth rate (CAGR) of 11.5%. This surge reflects the rising complexity of
Bean Flour Market Set for Robust Growth in the USA at 6.27% CAGR Through 2035
Bean Flour Market Set for Robust Growth in the USA at 6.27% CAGR Through 2035
The global bean flour market is entering a period of remarkable expansion, driven by surging demand for plant-based nutrition and gluten-free alternatives. Analysts forecast the market to grow from USD 5,075.3 million in 2025 to USD 9,262.0 million by 2035, reflecting a CAGR of 6.2%. This trajectory highlights an unparalleled opportunity for manufacturers to address evolving consumer preferences while enhancing sustainability and profitability. As the world shifts towards cleaner diets and
Blueberry Ingredient Market Set to Soar with 6.27% Growth in the USA by 2035
Blueberry Ingredient Market Set to Soar with 6.27% Growth in the USA by 2035
The blueberry ingredient industry has firmly established itself as a cornerstone of the functional foods, nutraceuticals, and natural flavoring sectors. Analysts project the market valuation to reach approximately USD 2.8 billion by 2025, with a robust CAGR of 6.5% forecasted from 2025 to 2035. This growth is being fueled by the escalating demand for clean-label products, plant-based formulations, and functional solutions across the food, beverage, and cosmetic industries. Click Here for
Activated Cake Emulsifier Market Set for 6.27% Growth in the USA, Poised to Transform Baking Innovation by 2035
Activated Cake Emulsifier Market Set for 6.27% Growth in the USA, Poised to Tran …
The activated cake emulsifier market is entering a transformative phase, driven by evolving consumer preferences toward premium, high-quality bakery products. Estimated to reach USD 1,343.2 million in 2025, the market is projected to achieve USD 2,360.5 million by 2035, representing a robust 5.8% CAGR over the next decade. This growth offers a strategic opportunity for manufacturers to meet rising consumer demands while future-proofing operations through innovation, regional customization, and sustainability. Click

All 5 Releases


More Releases for BPO

Times BPO Sets New Benchmark for Affordable, Scalable BPO Services
New Delhi, India - [26th June 2025] - In an industry often plagued by overpromises and high entry barriers, Times BPO, a rapidly growing business process outsourcing company, is setting a new standard by offering affordable, scalable, and transparent BPO solutions for startups, small businesses, and first-time entrepreneurs. With an unwavering commitment to client success and operational excellence, Times BPO has positioned itself as a game-changer in the outsourcing landscape. At
Ascent BPO presents top-notch BPO services for every sector!
Outsourcing business processes is a convenient method to access high-quality customer engagement services. And, you must be delighted to learn that Ascent BPO, a popular Noida-based BPO company, is there to provide the right BPO services solution for you. They are equipped with expert and well-qualified professionals who deliver 100% customer satisfaction with their services. If you want to learn about the services offered by this popular outsourcing company, then
TIMES BPO: Transforming the BPO Industry with Startup-Friendly Business Solution …
The outsourcing industry is evolving, and TIMES BPO is at the forefront, creating sustainable and profitable business opportunities for startups and entrepreneurs. With over 13 years of expertise, TIMES BPO offers a comprehensive ecosystem that empowers business seekers to establish successful call center ventures without the usual hurdles of market entry and client acquisition. Revolutionizing BPO for New Business Owners: The journey of starting a business is filled with challenges, but
Open Access BPO named top BPO company
WASHINGTON DC, March 1, 2021 – Open Access BPO has been recognized as one of the best business process outsourcing (BPO) companies and a top voice service provider in the recent Clutch 2021 Awards. Market research and B2B review agency Clutch named Open Access BPO in its Top BPO Companies list, having bagged recognitions in multiple categories: Best Back Office Best Data Entry Best Writing & Content Creation As a Top Voice Services
BPO Service Market:cheesy, Wipro, ServiceBPO, Accenture, Infosys BPO, Capri
BPO Service Market Overview: Summary:Excellence consistency maintains by Garner Insights in Research Report in which studies the global BPO Service market status and forecast, categorizes and Equipment market value by manufacturers, type, application, and region. Get Access to Report Sample: http://bit.ly/2Rqnlu4 The Global BPO Service market Report provides a detailed analysis of the current dynamics of the market with an extensive focus on the secondary research. It also studies current situation of the market
BPO Service Market- cheesy, Wipro, ServiceBPO, Accenture, Infosys BPO, Capri
Global BPO Service Market Size, Status and Forecast 2022 provides Market information about Manufacturers, Countries, Type and Application.This BPO Service Industry report also states Company Profile, sales, BPO Service Market revenue and price, market share, market growth and gross margin by regions.The following summary will give an overview of the causes, processes, and possible effects of the market research proposal. Request for sample copy of report @ https://goo.gl/xUqpPT Top Manufacturers/Key Players:- cheesy Wipro ServiceBPO Accenture Infosys BPO Capri The