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Future of Digital Onboarding and Customer Experience

04-13-2022 04:02 PM CET | Advertising, Media Consulting, Marketing Research

Press release from: Group Futurista

Group Futurista, the leading global event company, has announced its "Future of Digital Onboarding and Customer Experience" summit on 21st and 22nd April 2022 from 9.15 am to 6.30 pm GMT. It will be a unique platform with 150+ attendees, interesting knowledge sessions, and an intuitive panel discussion between all the amazing speakers discussing latest trends, innovations, and technologies to optimize the Digital Onboarding, Customer Experience and Identity Management processes.

At the start of 2020, one of the most pressing issues in financial services was the need to address the disaggregation of client data, processes, and stakeholders. By integrating intelligent orchestration within the IT structure of the business, which leads to improved organizational agility and resilience, it is critical to enable a remote onboarding model with recurrent cycles of government-imposed social separation.

Client onboarding is often seen as a tedious procedure rather than a huge opportunity to build relationships. The lack of solid information about their onboarding status is inconvenient for the customer. Furthermore, the lack of a customer's centralized view can result in unintended consequences. Make onboarding interactions as straightforward as possible, especially in more sophisticated situations.

Access is free and we would like to mention our Platinum Sponsor Pendo and Optimizely and Gold Sponsor Scrive, Fenergo, IMI Mobile, and Incode for the digital onboarding and customer experience event as well as Our media partners Office Inspiration, Insight, and Clome.

About Platinum Sponsor Pendo
Pendo helps people adopt software more quickly and successfully. Pendo customers include the world's leading software companies and digital enterprises, including Verizon, RE/MAX, LabCorp, OpenTable, Okta, Salesforce, and Zendesk. Founded in 2013 in the heart of Raleigh, North Carolina, Pendo is backed by Battery Ventures, Spark Capital, Meritech Capital and Sapphire Ventures. Through its ProductCraft and customer communities, sponsored events and podcast, Pendo aims to support the success of product and digital leaders everywhere.

About Platinum Sponsor Optimizely
Optimizely is on a mission to help people unlock their digital potential. They equip teams with the tools and insights they need to experiment in new and novel ways. With Optimizely you can unlock decision making by turning consumer behaviors into actionable insights and recommendations you can use at scale.

About Gold Sponsor Scrive
A leader in digitalization since 2010, Scrive automates agreements-based business processes with electronic signature and identification solutions. They've helped businesses in highly regulated industries like banking & finance achieve their digitalisation goals, delivering superior customer experience without sacrificing security or efficiency. Scrive is a Trust Service Provider under the EU's eIDAS legislation, providing all levels of electronic signatures recognized under the regulation.

About Gold Sponsor Fenergo
Fenergo is the leading provider of Client Lifecycle Management (CLM) software solutions for financial institutions spanning capital markets, investment, commercial, business and private banking and wealth and asset management. Fenergo's CLM platform is available on-premise, via the cloud or as a SaaS and enables sell-side banks and buy-side firms to grow by digitally transforming how they manage clients throughout their lifecycle including onboarding, KYC/AML and regulatory compliance, entity data management, product onboarding and origination, risk assessment and ongoing KYC reviews. Fenergo's CLM enables financial institutions to onboard clients up to 82% faster, enhance client experience and achieve a single client view across channels, products, business lines and jurisdictions.

About Gold Sponsor Incode
Incode believes in a future where their customers are able to perform any transaction without friction. They enable banks, retailers, marketplaces, healthcare systems, and many others to provide more secure and convenient experiences to their customers. They achieve this by building delightful and secure identity products that offer self-service, omnichannel, and secure multi-biometric capabilities. They have built two main platforms: Incode Omni, their omni-channel multi-biometric platform and Incode HealthID, their digital platform against Covid-19.

About Gold Sponsor IMI Mobile
"imimobile, part of Webex by Cisco, provides cloud communications software and services that manage business-critical customer interactions at scale. The business was acquired by Cisco Systems in February 2021 and now forms an integral part of the Webex CX strategy. Since foundation in 2000 at the start of the mobile internet era, we have worked with many large enterprises across different industries to create superior customer experiences.

They truly believe that CX is the key competitive advantage for consumer businesses. So, they're creating a world where enterprises can stay constantly connected to their customers. A world where every touchpoint, on every channel, is an opportunity to deliver rich, engaging, intuitive experiences. A world where every interaction matters."

About Group Futurista
Group Futurista is a leading Global Events Company creating its own emerging Technology Summits, where creativity fosters and innovations flourish.

If you are interested in sponsoring or speaking at our future events, check out our website or directly contact us at

#FODOX2022 #PaymentProcessing #PaymentOperations #Digitalidentity #OpenBanking #BorderlessTransactions #DesignThinking #CustomerExperience #Digitalonboarding #GroupFuturista #Businesses #Technology #DigitalInnovation #Behavioralanalytics #OmniChannel #Fraud #USA #UnitedKingdom #AsianCountries #PhysicalEvent

Street-Tornimae 5, 2nd floor,

Group Futurista is a leading global event company.

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