Comarch helps E-Plus Group increase network efficiency with NG Performance Management
Comarch, a global software house and system integrator announced today that E-Plus Group, the third largest mobile operator in Germany, has decided to deploy the Next Generation Performance Management system. The driver for the implementation of the solution is to increase the efficiency and visibility of current network performance processes, thus allowing the operator to manage the end-to-end performance of its entire network. Replacing the previous, silo-based IT landscape with the new system will also enable E-Plus to better correlate network events, which is a key element of providing a comprehensive view of network performance. Together with the previously deployed Comarch Next Generation Network Planning, the operator will be able to identify the necessity for network upgrades, plan them, set them up and as a result, ensure better customer experience.
According to the agreement, the Performance Management platform will be implemented in a Managed Services model and thus will be hosted in the Comarch Data Center. This model allows E-Plus Group to decrease time-to-market for new technologies, vendors, software releases and features, while keeping operational costs low. Comarch takes end-to-end responsibility for the project, with KPIs defined in the ITIL and time-to-market areas, and will also provide integrations and upgrades, as well as define KPIs and deliver reports. The Performance Management system is delivered with a partnering company, Mycom.
- Having had a very positive experience with Comarch as a partner in previous OSS transformation projects, we decided to cooperate with them again for a project that aims to rebuild our current IT landscape in the area of network performance. Monitoring the performance of a multi-vendor and multi-technology network has become very demanding and its main focus has shifted from network KPIs to customer service quality KPIs. This project enables us to fulfill a strategy of offering our customers high quality, innovative services, sooner than our competitors do. – says Gehard Lüdtke, Director of Access and Transport Networks at E-Plus Group.
- Network performance has become a crucial element in each service provider’s business, as it is one of the key elements of providing first-class customer experience. On top of that, having our own Data Center enables us to offer E-Plus Group another benefit in the form of low operational costs. By taking responsibility for defining and measuring KPIs, we continue to support E-Plus Group with all our experience in this strategic area of their business. – says Marcin Dąbrowski, OSS Business Unit Director at Comarch.
About E-Plus Group
The E-Plus Group is the challenger on the German mobile communications market. Simple services tailored to customer needs and a major reduction in call and data charges can be traced back to the initiative of the third-largest mobile network operator in Germany. After revolutionizing the voice market for larger user groups now the company opens the mobile data market for the masses by its massive network roll-out and highly attractive low-priced data tariff schemes. As a result of innovative business models, modern structures and strong partnerships the E-Plus Group was able to significantly strengthen its market position and show a dynamic and profitable development. 23.4 million customers are using the network of the E-Plus Group to make calls and send text messages or data. The Group generates annual revenues of €3.4 billion (2012) and employs more than 4,000 people (FTE) in Germany.
Comarch is a global supplier of IT products and services for the telecommunications industry that has been present on the market since 1993. Comarch provides solutions in the areas of BSS/OSS, M2M and Cloud Service platforms, as well as a range of Managed Services. Comarch’s uniqueness lies not only in the compliance of its products with industry standards, but also in their flexibility and high competences of its engineers. Having completed projects for over 50 telecom operators, Comarch has accumulated a lot of experience in the fields of designing, implementing, and integrating IT solutions. Customers include Vodafone, T-Mobile, O2, E-Plus, MTS or KPN.
More information at: telecoms.comarch.com
Comarch Telecommunications Press Office
This release was published on openPR.
Permanent link to this press release:
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release Comarch helps E-Plus Group increase network efficiency with NG Performance Management here
News-ID: 254332 • Views: 1896
More Releases from Comarch S.A.
Comarch Deploys a Solution to Help Ensure Responsible Use of Mobile Applications …
Krakow and Barcelona – February 25th, 2013 – Comarch, a global software house and systems integrator, today announced a partnership with the Car Connectivity Consortium (CCC), an organization driving global technologies for phone-centric car connectivity solutions, to host the MirrorLink™ Application Certification Management System (ACMS). Developed by members of the CCC, MirrorLink is a technology standard for controlling a nearby smartphone from the steering wheel or via dashboard buttons
Kabel Deutschland Upgrades its OSS Capabilities with Comarch OSS Solutions
Comarch helps Kabel Deutschland build a consolidated OSS landscape embedded into a next practice approach to network plan, build and run to support its growing network infrastructure and a developing service portfolio. Krakow – February 14th, 2013 - Comarch, a global software house and system integrator, has just signed an agreement with Kabel Deutschland, Germany’s largest cable operator, for the optimization of network and service management processes. Cable operators currently have
Gartner’s “Magic Quadrant for Integrated Revenue and Customer Managament” …
Krakow, November 20th 2012 - Comarch, a global provider of end-to-end BSS/OSS solutions, announced that it has been positioned in the Challenger quadrant in Gartner’s Magic Quadrant for Integrated Revenue and Customer Management (IRCM), with a positive evaluation of its BSS portfolio completeness, modularity and standard-based architecture. The report rates solution suites that provide billing, customer care, rating, charging, pricing, partner relationship management, policy management, mediation, self-service, analytics and others, which
8 of 10 European SMEs Plan to Change Telecom Provider, a Telesperience Survey Fi …
Comarch, a global provider of end-to-end solutions for telecommunications, has just released the findings of a survey that outlines the level of satisfaction of European SMEs with their telecom service providers and identifies new services that they would be interested to receive. The survey was done by an analyst firm, Telesperience, on 298 European SMEs, to see what they saw as the most valuable services that CSPs could offer them,
More Releases for Group
Global LF Refined Steel market 2017 - HBIS Group, NSSMC Group, POSCO, Shagang Gr …
Apex Market Reports, recently published a detailed market research study focused on the "LF Refined Steel Market" across the global, regional and country level. The report provides 360° analysis of "LF Refined Steel Market" from view of manufacturers, regions, product types and end industries. The research report analyses and provides the historical data along with current performance of the global LF Refined Steel industry, and estimates the future trend of
Crowson Law Group
It is commonly said that there is no such thing as minor surgery. Whether it’s getting an appendix removed or having a hip replacement, all surgical procedures are serious; more so if an error occurs during such a surgery. However, is any surgical error considered to be medical malpractice? This article will determine when a surgical error can be said to have reached the level of medical malpractice. It must
Skye Dental Group
The Skye Dental Group has some of Glasgow’s most established, hygienic and professional practices under its umbrella. This includes The Glasgow Dentist, based in the Rutherglen area of Glasgow. The practice offers a range of private dental treatments such as teeth straightening systems, Damon Braces, Invisalign and Six Month Smiles, as well as dental implants for missing teeth and general dentistry and hygienist services. Damon Braces Damon Braces are a fixed brace teeth
Sharp World Group
Pour développer la fabrication il faut perfectionner son fonctionnement et intégrer de nouvelles méthodes modernes. A mesure que de nouvelles technologies apparaissent les entreprises сherchent à modifier l’équipement pour améliorer la qualité du produit. De tels changements influencent la fidélisation des clients ce qui assure les bénéfices et le profit de l’entreprise. Sharp World Group est une des sociétés leaders de production des systèmes de refroidissement et de congélation. Avec son
Dr. Batra's Group Profile
Dr. Batra's – the name that represents excellence and commitment to the health services sector – the pioneering force that aims at building values for patients, employees, partners and for the society, at large. The fundamental business strategy of Dr. Batra’s is to innovate, to excel at whatever is created and to build a brand that constantly strives for something still better! Transparency in business and abiding by their fundamental principles
DeltaQuest Group Launches MySecondPassport.com
My Second Passport.com predominantly aims to assist and support individuals and their families with attaining citizenship abroad and obtaining work visas where required. The site extends to provide individuals with country specific citizenship laws and immigration options including economic citizenship programs. The main services offered by DeltaQuest Group via http://www.mysecondpassport.com website portal include; country specific citizenship laws, permanent and temporary residency and work visas, information on required documentation