openPR Logo
Press release

IPS Inc. partners with Drishti to add value to their enterprise offerings

02-20-2013 11:31 PM CET | IT, New Media & Software

Press release from: Drishti Soft Solutions



Drishti expands its International reach in collaboration with IPS Inc, Japan

Gurgaon, February 20, 2013 - Drishti, the leading contact center solution provider diversifies its market presence in Japan and enhances its recognition furthermore by partnering with IPS Inc. The latter is a leading telecom provider, offering reliable, dependable and efficient services to their clients.

In reference to this association, Mr. Miyashita, CEO, IPS says, “We are a leading telecom provider in Japan and aim at making call centre services easily accessible as well as provide additional value offerings to enterprises. We therefore partnered with Drishti to explore this need to the fullest. Drishti, being the provider of an all-in-one CIM solution, offered us unique features which enabled us to achieve our goal. As a part of this plan, we will be launching services with the localized version of AMEYO. Our further plans include value based offerings like SAAS, Utterance Scorer and Scalable Live Viewer which will bridge the gap between the outsourcer and the call center and provide advanced tools for quality assurance.”

Talking about the partnership, Sharat Chandra, VP - Business Development (APAC), Drishti-Soft says - “Japan is the third largest economy in the world, wherein the telecom sector is growing at a fast pace and we were looking for a valuable partner to establish AMEYO in the domain. With IPS Inc, we have been able to fortify our presence in the Japanese market and are looking forward to sustainable business with this association.”

The Japanese telecom provider, partnered with Drishti and hosted AMEYO which had been customized according to the local language of Japan. They were able to develop their business by improving quality monitoring and advanced speech recognition methods that enabled automatic quality check of conversations.

With this alliance, the software based suite will be offered to the Japanese market which will make the management of call centres and enterprises easy. The extensive presence of IPS, combined with the future proof and scalable features of AMEYO, will make the Japanese market boost in its operations. Unlike other traditional approaches, AMEYO is an all in one software based suite, which is scalable, customizable, robust and less expensive. It is an apt solution for all contact centres, because it enables more delivery to the clients and customers. With AMEYO, contact centres are able to adapt themselves according to the business ups and downs and allow them to move with the business dynamism.

About IPS Inc.:
IPS Inc. is the leading provider of telecom in Japan. Their vast telecommunication expertise covers the delivery of reliable, dependable and efficient services to their clients. IPS has likewise developed its own softphone application for internet telephony. They have acquired the license and network infrastructure of Teleglobe Japan in 2002, hence redefining their full capability of delivering reliable services to their valued clients at a low cost.

About AMEYO:
AMEYO is the flagship solution from Drishti for complete CIM. It has been designed to add value to the businesses and pave way for a structured growth. AMEYO customers enjoy significant increase in efficiency levels, reduction in operational costs, flexibility, consistent user experience and a demonstrable ROI.

About Drishti:
Drishti offers communications solutions that empower enterprises and contact centers to dynamically manage Business Processes, Interactions, Workforce and Service Levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS (Software as a Service). Cutting-edge technologies from Drishti have been designed to add value to the businesses and pave way for a structured growth.

B2/450, Spaze iTech Park, Sector-49,
Sohna Road, Gurgaon-122018

This release was published on openPR.

Permanent link to this press release:

Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release IPS Inc. partners with Drishti to add value to their enterprise offerings here

News-ID: 252712 • Views: 5151

More Releases from Drishti Soft Solutions

AMEYO launches Voicelog Archiver to effectively manage Voice Logs
Drishti’s AMEYO solution archives voice logs with the Voicelog Archiver Gurgaon, February 25, 2013 - Customer satisfaction and experience are the buzzwords in today's technology-focused society. However, to cater to the customers and their needs, contact centers and enterprises heavily rely on technological tools. These tools help them in answering challenges presented to them by a dynamic and demanding customer base who yearn for better service delivery and quick turnaround time.
HRH Next opts for AMEYO for smooth execution of SIM verification project entrust …
AMEYO streamlines business operations for HRH NEXT Gurgaon, February 18 , 2013 - HRH Next Services Pvt. Ltd. is one of the renowned BPOs designed to engage and interact with customers using communication mediums such as Email, Fax, Chat etc. They have been outsourced by Idea to handle the project of SIM verification. In order to execute operations efficiently, HRH Next wanted a technology that was suitable to their bussiness
AMEYO facilitates business operations for Prisha Pearls
Leading online pearl and jewellery store, improve their overall business productivity with Drishti’s AMEYO solution Gurgaon, January 28, 2013 - Prisha Pearls is an online pearl and jewellery store in the country. They deal in their own line of handmade jewellery, where precious and semi-precious gemstones are used. Being an ecommerce industry, they are required to interact with huge number of customers day in and day out. In order to execute
Sunteck Realty improvises it’s business operations through Ameyo
Ameyo enhances and effectively manages inbound calls for Sunteck Gurgaon, January 14, 2013 - Sunteck Realty Ltd. is one of India’s most promising real estate developments that chiefly focuses on the expansion of ultra premium and luxury residential properties. Its development activities include multi-unit apartment buildings, block re-developments, planned communities and commercial spaces. Being a commercial hub they aim at expanding their operations far and wide. To achieve these

All 5 Releases

More Releases for Japan

Global Car Navigation ECU Market Outlook to 2023 – AW Software (Japan), Contin …
An automotive navigation system is part of the automobile controls or a third party add-on used to find direction in an automobile and the ECU is the core part control it. Car Navigation typically uses a satellite navigation device to get its position data which is then correlated to a position on a road. According to this study, over the next five years the Car Navigation ECU market will register a
Polyphenylene Sulfide (PPS) Global Market 2018 Top Key Players – Celanese (USA …
Global Polyphenylene Sulfide (PPS) Market Presents “Global Polyphenylene Sulfide (PPS) Market Outlook 2016-2021” New Document to its Studies Database. The Report Contain 132 Pages With Detailed Analysis. Description Polyphenylene sulfide (PPS) is an organic polymer consisting of aromatic rings linked with sulfides. Synthetic fiber and textiles derived from this polymer are known to resist chemical and thermal attack. PPS is used to make filter fabric for coal boilers, papermaking felts, electrical insulation,
Agrochemicals Market in Japan
ReportsWorldwide has announced the addition of a new report title Japan: Agrochemicals: Market Intelligence (2016-2021) to its growing collection of premium market research reports. The report “Japan: Agrochemicals: Market Intelligence (2016-2021)” provides market intelligence on the different market segments, based on type, active ingredient, formulation, crop, and pest. Market size and forecast (2016-2021) has been provided in terms of both, value (000 USD) and volume (000 KG) in the report. A
Consumer Electronics in Japan
Summary Consumer electronics saw annual retail volume decline throughout the review period. This was linked to consumers’ economic uncertainty, population decline and an ongoing shift towards smartphones as an all-in-one device. Smartphones are increasingly used to go online, communicate, play media, capture images and read e-books, with many consumers thus ceasing to buy a wide range of consumer electronics. 2016 however saw the softest retail volume decline of the review period,
Overseas Trade into Japan
Action Storage Systems is actively seeking distributors overseas in an attempt to grow the business in these difficult economic times. In October this year they have set up a new distributor in Japan for the sale of their eXtreme Plastic Lockers®. Koyo specialise in the sale and manufacture of locker systems from their base in Nagano and were established in 1961. Koyo sell throughout Japan and employ fifty sales
Japan Boosts Stimulus
The Bank of Japan has eased monetary policy by expanding asset purchases in a bid to boost growth, and left interest rates unchanged at between zero and 0.1%. The Bank of Japan has eased monetary policy by expanding asset purchases as the yen's strength and slow progress by European leaders in solving the region's debt crisis cloud the outlook for the country's fragile economy. The Bank of Japan (BOJ) has expanded