New Research In Action Vendor Selection Matrix™ Report – Value Stream Management Software Solutions: The Top Global Vendors 2021

Germany – November 12th 2021: Value Stream Management is essential today to meet desired business outcomes.

The adoption of DevOps tools and methods have accelerated across the globe, but many teams still struggle with showing the investments and their work into measures which are meaningful. Product owners and business leaders are looking for key metrics around cycle times, quality, and innovation improvements to support and accelerate improved customer experience and customer value. Actionable insights which allow different team members to collaborate, improve, resolve, or repair bottlenecks are needed. Value stream management (VSM) is a methodology which aims to improve flow across the software value stream. But the VSM journey is a tough one as executive buy-in and existing team silos hamper its adoption. While VSM is a philosophy or approach it also must be supported with automation tools.

The Vendor Selection Matrix™ is a primarily survey-based methodology for vendor evaluation where 62.5 % of the evaluation is based on a survey of enterprise, marketing, or business decision makers and 37.5 % on the analyst’s opinion. The analyst’s input is fed by a combination of intensive interviews with software or services vendors and their clients, plus their informed, independent point-of-view as an analyst. All of this combines to make Research in Action Vendor Selection Matrix™ reports so unique. This approach is one of the key differentiators of Research In Action in market research. For this report we interviewed 1,500 enterprise managers with budget responsibility in enterprises globally. We selected those vendors who achieved the best evaluations scores from the buyers but disregarded those with fewer than 15 evaluations. In the report, we discover not only why they are doing these projects, but also which software vendors are the most known and what do the businesspeople think about those vendor’s products and services.

Report details can be viewed here:
https://researchinaction.de/wp-content/uploads/VSM-VSM-2021-WWW.pdf

Eveline Oehrlich, Research Director for IT Automation at Research In Action GmbH, comments:

• The pressure to show business value of technology is higher today more than ever. Digital transformation has fueled not only the tech spend of enterprises (more investments into cloud, remote work, and security for example) but has forced to accelerate the digitization of customer and supply-chain interactions and internal operations by three to four years. Such work required key collaborations, communication, and alignment across different teams and those who had adopted modern operating models such as Agile and DevOps already had an advantage compared to traditional IT organizations.
What this means: Alignment among a common goal across multiple disperse teams has always been a challenge. But the COVID-19 crisis has forced teams to work tighter at improved flow and quality to deliver the needed value to patients, clients, and employees. The topic of Value Stream Management gained significant adoption as it provides the means to align everyone around a common goal enabling proactive improvements and adjustments to understand where bottlenecks are and where adjustments need to be made to deliver on the promises made.
• Software and application development and design must be connected to delivery and operation. As technology and software plays a vital role across all industries and within every organization to serve customers and enable employees, it is essential to connect the software and application development and design to how software and apps are delivered and operated. Only through the alignment across the different phases and teams is it possible to achieve an organization’s agility and transformation objectives.
What this means: Without creating a strong connection between the different teams across the software value delivery chain, an organization runs risk of wasting time, effort and money on projects that will never lead to the needed and expected outcomes. This is where VSM as an approach is essential to accelerate continuous adaptation and resiliency of value that is quickly evolving and delivered to customers and employees.
• Who came out on top? Here are the top 10 vendors of the Vendor Selection Matrix™ – Value Stream Management (listed alphabetically):
• APPTIO
• CLOUDBEES
• CONNECTALL
• DIGITAL.AI
• GITLAB
• IBM
• OPSHUB
• PLUTORA
• SERVICENOW
• TASKTOP

Vendor Selection Matrix™ Disclaimer:

The Vendor Selection Matrix™ is a primarily survey-based methodology for comparative vendor evaluation. Research In Action GmbH does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. The information contained in this research has been obtained from both enterprise as well as vendor sources believed to be reliable. Research In Action GmbH’s research publications consist of the analysts’ opinions and should not be considered as statements of fact. The opinions expressed are subject to change without further notice. Research In Action GmbH disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. All trademarks are recognized as the property of the respective companies.

Press Contact:

Research In Action GmbH
Eveline Oehrlich
Research Director
Alte Schule
56244 Hartenfels
Germany
Telephone: +49 151 40158054
E-Mail: eoehrlich@researchinaction.eu
Internet: www.researchinaction.eu

About Research In Action:

Research In Action GmbH is a leading independent information and communications technology research and consulting company. The company provides both forward-looking as well as practical advice to enterprise as well as vendor clients.

This release was published on openPR.