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Smart Services – Working Together for Greater Efficiency

04-05-2012 04:50 AM CET | IT, New Media & Software

Press release from: arvato Systems

arvato at the industry meet-up for public utilities and municipal enterprises in Berlin

The transformation in the energy industry that seemed so remote just twelve months ago has now picked up speed, pushing the sector to move faster than ever before. With the need for regional proximity and trends such as the decentralization of power generation, the scope of action for utilities companies is expanding into areas with tremendous potential. arvato can support utilities companies with innovative, scalable services, working together with them to shape the future.
arvato offers solutions that allow public utilities to focus on their core processes more effectively and efficiently. Our dynamic team of experts is able to offer a full-service portfolio to help meet all the needs of power utilities and their customers. arvato supports utilities companies with a comprehensive range of flexible, scalable, and intelligent services from A to Z, from invoicing solutions, customer care, and IT services to centralized logistics, that provide easy, cost-effective, and high-quality solutions.

arvato has taken on the outsourcing of essential meter-to-cash business processes in network and sales. By handling more than 800,000 calls and 150,000 back office processes annually, we have gained the experience required to provide optimal support to the energy industry. arvato enables you to enhance value creation potential along the entire energy industry process chain, from new customer acquisition, customer support, and development to customer relations and reacquisition, while at the same time optimizing the accompanying IT solutions.

Visit arvato at the 16th annual “Stadtwerke 2012” conference hosted at the InterContinental hotel in Berlin from April 24 to 26, 2012, and discover our intelligent product portfolio. For more information please go to

Baden-Baden, March 22, 2012

About arvato Systems
For over 30 years arvato Systems has been building a solid reputation as a systems integrator. We not only implement standard software but also offer tailor made, industry specific and individually developed solutions. More than 2,000 dedicated employees at 25 sites throughout the world are always there for their customers. As a subsidiary of arvato AG, the outsourcing service provider of Bertelsmann AG, we have the unique capability to create entire value chains and combine IT with arvato AG’s services to an integrated service offer from one source. The strength of arvato Systems is in the intelligent combination of systems integration and planning, operation and support. Our customers appreciate the way we bring in-depth industry know-how, cross-platform expertise, a true partnership approach and genuine entrepreneurial spirit to the table. Our solutions pave the way to your success.

arvato Systems
An der Autobahn 200
D-33333 Gütersloh

Marcus Metzner
Head of Marketing Services & Communication
Phone: +49 5241 80-88242
Fax: +49 5241 80-9568

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