Brands Academy Karnataka Service Excellence Awards 2011

Brands Academy, one of India’s leading brand management and consulting companies, organized Brands Academy Service Excellence Awards Ceremony to felicitate Karnataka’s leading service organizations and professionals, who have displayed exemplary excellence as service providers in their respective fields. The awards were based on a comprehensive market research study and opinion surveys conducted by BIG Brands Research, one of the top market research agencies in India. Dr. Shashi Tharoor, a renowned author, human rights activist and a Member of Indian Parliament, was the chief guest at the gala ceremony and was accompanied by his wife Mrs. Sunanda Pushkar Tharoor. Dr. Tharoor gave away the award certificates to the winners, which included prominent doctors, service companies and professionals including Dutta & Kannan Architects (Architectural Firm), Terrace Gardens (Serviced Apartments Brand), Podar Jumbo Kids (Preschool Brand), Kalanikethan (Women's Wear Retail Store), Terrier Security Services (Private Security Company in Karnataka), The KariGhars (Interior Design Services for Residential Projects), Josiah Technology (IT Networks Implementation Services), EPMCS Women’s Clinic & Surgery (Gynecology & Obstetrician Clinic), Magnitude Gallery (Most Innovative Art Gallery), Open Home Infotech (Open Source Software Training) and RUBENIUS (Interior Design Studio), Event Planners Pro (Event Management Company), Adlabs (Photo Lab Services), Ginseng Restaurant (Chinese Restaurant), Dr. Sandeep S (Dentist), Konaark Sampoorn Chikitsa Tantr (Holistic Healing Centre), Focus Diagnostics (Diagnostics Centre), Dr. Priyadarshan K (Plastic Surgeon), Dr. Kumaresh Krishnamoorthy (ENT Specialist), Cloudnine (Maternity & Newborn Care Hospital) and NationWide (Most Innovative Primary Healthcare Services). The award ceremony was punctuated with scintillating dance performances by Bangalore’s best dance academy, FB Dance Studio.

On the occasion, Mr. Shashi Tharoor, said, “Achieving excellence in providing services has been a highly underrated concept in our country for years. With globalization, things started to change, for good. This unique initiative from Brands Academy to recognize businesses and professionals for Service Excellence is indeed the boost that such organizations and individuals require to help them evolve as true challengers to global brands. Your dedication towards customer satisfaction makes you truly deserving for Service Excellence Awards. I sincerely wish the very best of success to all the winners and hope to see them achieve greater heights in the years to come!”

BIG Brands Research Service Excellence Awards are given away to business organizations and professionals in various states annually based on their service quality, leadership position in the industry, dedication to customer satisfaction, positive entrepreneurial initiatives, exemplary business practices, feedback from the end customers and the industry and business growth. Big Brands Research collects the inputs from end consumers in different segments regarding their satisfaction level from products and services being offered by the different brands and professionals in different geographical locations across different states.

The company conducted the research study in Karnataka over a period of 5 months with more than 40 field executives collecting the data from across the different cities in the state. The primary objectives of this comprehensive market research study were to identify and recognize service excellence, associated innovations and best practices that lead to exemplary performance and to highlight the importance of pursuing customer satisfaction in today's competitive and ever-evolving business environment.

According to Mr. Sanjay Kumar, Vice President - Marketing, Big Brands Research Pvt. Ltd., “The winners have exemplified Service Excellence amongst their peers in respective industries and regions. Almost all the winners scored extremely well in our study due to their dedication to customer satisfaction and best business practices. We hope that other players in the industry and region will try to emulate their success story and give them tough competition next year.”

About Brands Academy Pvt. Ltd.
Brands Academy is one of the top brand management consultancies in India that offers a plethora of branding services including design and development of brand strategy and brand architecture, brand name development, market research and implementation of brand positioning and brand repositioning campaigns to corporate, start-ups and NGOs. Brands Academy's extensive experience in corporate branding extends into several industries spanning both consumer and business to business (B2B) domains. Brands Academy has a client list of over 40 companies and a portfolio of over 100 brands. As one of the leading branding companies in India, Brands Academy team has the requisite hands-on experience in development and management of brands that are successful and leaders in their own segments. For more information, please log on to http://brandsacademy.org

About BIG Brands Research Pvt. Ltd.
BIG Brands Research Pvt. Ltd. is one of the leading market research companies in India providing cutting edge marketing research and brand promotion services to business organizations of all sizes. Its mission is to provide its customers with valid, reliable, and actionable information so that they can make informed business decisions. The company has clients both from public as well as private sector. Apart from in-house research projects on various industry segments, Brands Academy specializes in undertaking customized research projects specially commissioned to unveil crucial business insights as per the specific requirements of its clients. For more information, please log on to http://bigresearch.in

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