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Unified Communications & Collaboration Market Astonishing Growth | Top Competitors like Microsoft,8x8, ALE, Avaya, BT, Cisco, Genesys, Huawei, IBM, Mitel, NEC, Nextiva, Orange, RingCentral, Star2Star, Verizon, Vonage, Unify

03-17-2020 11:54 AM CET | Business, Economy, Finances, Banking & Insurance

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Unified Communications & Collaboration Market Astonishing Adds New Unified Communications & Collaboration Market 2019 - 2025 research report providing information and data By Platform, By Deployment, By Application, Industry Analysis, Regional Outlook, Growth Potential, Trends, Competitive Market Share & Forecast spreading across 300 Pages with table and figures in it.

Unified Communications & Collaboration (UCC) market is projected to surpass USD 60 billion by 2025. The market growth is attributed to factors such as penetration of smartphones and the growing need among organizations to streamline their business communication process flows. The rising usage of smartphones globally has compelled the UCC vendors to create mobile unified communications that will enable enterprises to access UC applications through a single interface. Moreover, the growing investments in 5G networks will also support the adoption of modern enterprise communication solutions.

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The Asia Pacific UCC market is expected to grow at a CAGR of over 12% during the forecast timeline. The market growth is driven by the adoption of cloud-based UCC solutions and various government initiatives for modernizing ICT infrastructure. For instance, the South Korea Ministry of Science and ICT along with the major carriers in the country have drafted a plan to set up a nation-wide infrastructure by 2020. The huge penetration of low-cost smartphones in countries including China and Japan will also contribute toward market growth.

The BFSI market is expected to register the fastest growth rate from 2019 to 2025 with a CAGR of over 11% due to the rapid adoption of UCC solutions to improve their profitability and way of conducting business. The financial institutions are using tools, such as mobile messaging and video conferencing, to personalize their relationships with customers to improve customer satisfaction. The growing use of such tools to facilitate seamless communication process and benefit from multichannel communications internally & externally will foster the UCC market growth in the BFSI sector.

With the increase in digitization, organizations are now focusing on geographic expansion due to which managing business communication processes has become a difficult task. The need for the UCC system is to consolidate communication processes under a unified framework that can be managed easily. This reduces operational cost for organizations and their expansion globally. With the rapid adoption of cloud computing, they are constantly involved in modernizing their communication infrastructure to enable business communication across diverse geographical business units.

Conferencing platforms are expected to witness the highest growth of over 12% during the forecast period. The platforms, such as audio and video conferencing, ease communication process among businesses and provide various benefits such as improved competitive advantage, improved productivity & employee satisfaction, and improving the demand for these platforms over the forecast period.

The on-premise deployment model held a dominant UCC market share of over 55% in 2018 and is expected to maintain its dominant share by 2025. As the on-premise model offers enterprises with the complete software and hardware service control, enterprises are widely using this model to have accessibility to equipment anytime for troubleshooting while managing disaster recovery.

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The key players operating in the UCC market are focusing on various business growth strategies such as new product developments and partnerships. This enables them to expand their existing portfolio and help them to increase their geographical reach to offer solutions to the uncaptured market segments. For instance, in July 2016, Arkadin Singapore, an NTT Communications company, launched Arkadin Total Connect, a Microsoft Skype for Business hosted service. The UCC portfolio for an all-in-one cloud solution offers an integrated UCC ecosystem equipped with web/audio/video conferencing, Office 365, and contact center.

Table of Content:

Chapter 1. Methodology & Scope
1.1. Methodology
1.1.1. Initial data exploration
1.1.2. Statistical model and forecast
1.1.3. Industry insights and validation
1.1.4. Scope
1.1.5. Definitions
1.1.6. Methodology and forecast parameters
1.2. Data Sources
1.2.1. Primary
1.2.2. Secondary Paid sources Public sources

Chapter 2. Executive Summary
2.1. UCC industry 360 degree synopsis, 2014 - 2025
2.1.1. Business trends
2.1.2. Regional trends
2.1.3. Platform trends Telephony trends Collaboration trends Unified messaging trends Conferencing trends
2.1.4. Deployment model trends
2.1.5. Application trends

Chapter 3. UCC Industry Insights
3.1. Introduction
3.2. Benefits of UCC
3.3. Industry segmentation
3.4. Industry landscape, 2014-2025
3.5. Evolution of UCC technology
3.6. Industry ecosystem analysis
3.7. UCC architecture analysis
3.8. Technology & innovation landscape
3.9. Regulatory landscape
3.10. Industry impact forces
3.11. Industry news
3.12. Porter's analysis
3.13. PESTEL analysis
3.14. Growth potential analysis

Chapter 4. Competitive Landscape, 2018
4.1. Introduction
4.2. Competitive analysis of key market players
4.2.1. Avaya
4.2.2. Cisco
4.2.3. Mitel
4.2.4. Microsoft
4.3. Competitive analysis of other prominent vendors
4.3.1. Alcatel-Lucent Enterprise (ALE)
4.3.2. BT
4.3.3. 8x8
4.3.4. RingCentral
Chapter 5. UCC Market, By Platform

5.1. Key trends, by platform
5.2. Telephony
5.2.1. Telephony market estimates and forecast, 2014-2025
5.2.2. IP phones IP phones market estimates and forecast, 2014-2025
5.2.3. IP PBX IP PBX market estimates and forecast, 2014-2025
5.3. Collaboration
5.3.1. Collaboration market estimates and forecast, 2014-2025
5.4. Unified messaging
5.5. Conferencing
5.5.1. Conferencing market estimates and forecast, 2014-2025
5.5.2. Audio conferencing Audio conferencing market estimates and forecast, 2014-2025
5.5.3. Video conferencing Video conferencing market estimates and forecast, 2014-2025
5.5.4. Web conferencing Web conferencing market estimates and forecast, 2014-2025
5.6. Services and tools
5.6.1. Services and tools market estimates and forecast, 2014-2025

Chapter 6. UCC Market, By Deployment Model
6.1. Key trends, by deployment model
6.2. On-premise
6.2.1. On-premise market estimates and forecast, 2014-2025
6.3. Cloud
6.3.1. Cloud market estimates and forecast, 2014-2025
6.4. Hybrid
6.4.1. Hybrid market estimates and forecast, 2014-2025

Chapter 7. UCC Market, By Application
7.1. Key trends, by application
7.2. IT & telecom
7.2.1. IT & telecom market estimates and forecast, 2014-2025
7.3. BFSI
7.3.1. BFSI market estimates and forecast, 2014-2025
7.4. Public Sector
7.4.1. Public sector market estimates and forecast, 2014-2025
7.5. Retail
7.5.1. Retail market estimates and forecast, 2014-2025
7.6. Healthcare
7.6.1. Healthcare market estimates and forecast, 2014-2025
7.7. Education
7.7.1. Education market estimates and forecast, 2014-2025
7.8. Others
7.8.1. Others market estimates and forecast, 2014-2025

Chapter 8. UCC Market, By Region
Chapter 9. Company Profiles

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