FirstService Residential Management Utilizes intelecrm for Company-wide CRM Roll-outChicago, IL - Intelestream, Inc., a leading provider in CRM consulting and CRM software as a service, today announced the company has implemented a centralized online CRM solution for FirstService Residential, North America’s largest residential property management company.
“FirstService Residential has demonstrated a true commitment to Customer Service Management through its implementation of a single CRM system in the cloud accessible by its multiple companies across the country, elimination of information silos and focus on user adoption,” commented Ray Stoeckicht, VP of Sales for Intelestream.
FirstService Residential required process and data continuity between all of its companies in order to meet the demands of its growing local property management teams across 81 offices while continuing to deliver outstanding customer service.
To better collaborate with each of its companies on business development, sales, marketing and customer service initiatives, FirstService Residential needed a solution that would allow for greater data transparency across its organization.
BUSINESS VALUE REALIZED
With intelecrm Enterprise Unlimited, FirstService Residential has established a single, hosted CRM instance accessible by multiple local specialists within its organization. The hosted Customer Relationship Management solution compliments efforts made by FirstService Residential and its companies to deepen client relationships while improving marketing, sales, and customer service processes.
Integration with key internal business systems has allowed data to flow seamlessly between offices and companies, enabling FirstService Residential to further its goal of delivering world class customer service tailored to meet the unique needs of each of its clients.
The FirstService Residential management team may now run network-wide reports to track key performance indicators and analytics, providing the company with the visibility required to help its teams meet their growth goals.
“As we continue to expand our network, we require a scalable CRM solution that allows us to maintain our high standards of customer service and communication with our teams throughout North America. intelecrm provides the solution we were seeking and has been a very effective and reliable tool for us,” states David Diestel, Senior Vice President, Operations at FirstService Residential.
About Intelestream, Inc.
Intelestream Inc. is a Chicago-based Customer Relationship Management (CRM) product development and consulting firm offering Open Source CRM Professional Services. Intelestream is the developer of intelecrm, the online CRM for small and medium sized businesses with a highly affordable pricing model for unlimited users. With Intelestream's diverse team of experts in both business and technology, the company is made up by many of the brightest minds in CRM.
For further information about the premier provider CRM consulting services and products, please visit the company's website at http://www.intelestream.net or call (800) 391.4055.
About FirstService Residential
FirstService Residential is the largest manager of residential communities in North America, overseeing more than 5,300 properties and over 1.3 million residential units from 81 offices across 18 U.S. states and three provinces in Canada. FirstService Residential is a subsidiary of FirstService Corporation (NASDAQ: FSRV, TSX: FSV), a global leader in the rapidly growing real estate services sector, providing services in: commercial real estate; residential property management; and property services. Further information may be obtained at http://www.fsresidential.com and http://www.firstservice.com.
27 North Wacker Drive
This release was published on openPR.
Permanent link to this press release:
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release FirstService Residential Management Utilizes intelecrm for Company-wide CRM Roll-out here
News-ID: 195373 • Views: 1568
More Releases from intelestream Inc
Intelestream’s Online CRM Intelecrm is Honored as TMC Social CRM Award Finalis …
Chicago, IL Intelestream, Inc., a leading online Social CRM developer and provider of CRM consulting, today announced the company has been named as a finalist of the 2010 TMC Social CRM Award, sponsored by Customer Interaction Solutions magazine. “It is an honor to be recognized for our continued efforts as early instigators who are advancing the concept of Social CRM through our consulting activities and technologies,” comments Director of Marketing for
Online Social CRM intelecrm Integrates with InsideView to Deliver Breakthrough S …
Intelestream is the first and only CRM provider to embed InsideView, Sales 2.0 industry leading sales intelligence application for all intelecrm users. Chicago, IL (Vocus/PRWEB) December 01, 2010 Intelestream, Inc., a leading provider in CRM consulting and CRM Software as a Service today announced a strategic partnership with InsideView, the Sales 2.0 leader that enables users to discover sales opportunities from traditional and social media sources in order to close deals
Online CRM Provider Intelestream Adds Seven International Partners
Intelestream adds seven partners to the company’s global channel partner program. The partnerships mark the online CRM provider’s expansion to Bermuda, Spain, Puerto Rico, Bangladesh, Nigeria, Iceland, and Saudi Arabia. Customers in these countries now have local support for intelecrm, one of the world’s fastest growing online CRM applications for small and medium sized businesses. Chicago, IL - Intelestream, Inc., a leading CRM consulting firm and developers of intelecrm™, the
Intelestream CRM Consultant Ray Stoeckicht Takes an Honest Look at Social CRM
CRM consulting firm Intelestream releases transcript of a one-on-one Interview with VP of Professional Services, Ray Stoeckicht. The interview answers common questions related to CRM in the context of small businesses and offers the CRM industry veteran’s honest perspective on the subject of Social CRM. The company also announced a free webinar, “Understanding CRM” for July 8th between 12:00 – 1:00 PM Central Time. Chicago, IL - Intelestream, Inc., a
More Releases for FirstService
Global Real Estate Agency and Brokerage Market 2022-31 : Industry Analysis, Size …
The global real estate agency and brokerage market size is expected to grow from $1221.82 billion in 2021 to $1344.45 billion in 2022 at a compound annual growth rate (CAGR) of 10.0%. The growth in the market is mainly due to the companies rearranging their operations and recovering from the COVID-19 impact, which had earlier led to restrictive containment measures involving social distancing, remote working, and the closure of commercial
House Painting Service Market New Coming Industry to Witness Great Growth Opport …
The House Painting Service Market research report provides an analysis of major manufacturers, geographic regions, and provides advanced information about the major challenges that will affect market growth. The report includes definition, classification, application and industrial chain structure, development trend, analysis of the competitive landscape, and analysis of distributors in key regions. The report also provides supply and demand data, revenue, and share. The report provides in-depth knowledge about the utilization
The Continental Group Presents Free Condo Association Seminars in Boca Raton and …
HOLLYWOOD, Fla. – The Continental Group (TCG), a FirstService Residential Management company, announces two expert panel seminars discussing “Improving Your Association’s Financial Condition” and “Managing an Association in a Challenging Economy,” for condominium board members and residents. Registration for the “Improving Your Association’s Financial Condition” seminar will start at 6 p.m. and the panel discussion at 7 p.m. on Thursday, Feb. 16th at the Boca Raton Community Center located at
The Continental Group Named Sponsor of the Friends of Lake Eola Downtown Night O …
(HOLLYWOOD, Fla.) September 9, 2011 – The Continental Group (TCG), a FirstService Residential Management company, announced today it will be the Entertainment Sponsor for the First Annual Orlando Downtown Night Out, to be held on Thursday, Sept. 15, 2011, from 4 p.m. to 10 p.m. at Lake Eola Park in Orlando. Downtown Night Out is hosted by the non-profit Friends of Lake Eola, which recognizes the Park as the symbolic
The Continental Group Announces New Office Location in Sarasota, Florida
-Brings new business and hiring opportunities to Florida’s West Coast- (HOLLYWOOD, Fla.) August 05, 2011 – The Continental Group (TCG), a FirstService Residential Management company, announced today the opening of its newest satellite office located at 8051 North Tamiami Trail, Suite D 10, Sarasota, FL 34243. The new office will serve the local Sarasota homeowner and condominium association communities. With the addition of the Sarasota office, TCG now has 13
RMI Management hosting legislative update for HOA board members
LAS VEGAS -- RMI Management, the largest community association management company in Nevada, is hosting a legislative update event Wednesday, July 27, at 8 a.m. at Panevino Ristorante, 246 Via Antonio. The legislative update will give homeowner association (HOA) board members information on new legislation that was passed during the most recent session as well as how this legislation will impact their association. Steve Sebelius, political analyst for KLAS-TV 8, the Las