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CallHippo Unveils Auto-Switch Feature to Automate the Dialling Process

10-16-2019 10:25 AM CET | Business, Economy, Finances, Banking & Insurance

Press release from: CallHippo

Auto-Switch - Automate the Dialing Process & Save your Agents Time

Auto-Switch - Automate the Dialing Process & Save your Agents Time

Introduction: A dynamic feature that allows users to automatically identify a phone number, Auto-Switch can save time by ensuring that you place the call from the right virtual phone.

Dateline- CallHippo, one of the most popular and leading VoIP service providers globally, has launch a new feature ‘Auto-Switch’ – a revolutionary facility that reduces the time spent by call agents on dialing numbers and saves their time while making international calls. Aimed at the global clientele, Auto-Switch is a highly useful feature that will be helpful for small-medium business enterprises and even multinational corporations.

Speaking about this dynamic new feature, a CallHippo representative said, “In the current fast-paced business environment, time is money. Every small aspect is critical to business success, hence by using Auto-Switch employees can improve their productivity. They can easily come to know which virtual phone number they can use to call a particular client’s number. There is no wastage of time, and there is no hassle of selecting the number every time a call agent decides to call an international customer. Auto-Switch seeks to address the requirement of business firms having an automated system that will help them recognize which virtual phone number to use, and enhance operational efficiency.”

The new feature Auto-Switch can enable companies to insert a particular phone number, and immediately get information about it, so that they can use the correct virtual phone number to make a call. If a company has a scattered and active international base, they will be making many daily calls.

Assuming that a single call agent makes 50 calls, and takes around 3 seconds to identify the client’s phone number and decide which virtual phone number to call from, the agent spends 2.5 minutes per day just finding out how to place a call. This translates to 75 minutes per month, which is certainly a lot of precious time. Auto-Switch makes sure that call representatives do not have to scroll down endlessly to dial a customer number, as the virtual phone system automatically places the call and saves the dialing time.

A senior CallHippo executive threw some light on Auto-Switches functionality and said, “Making international calls is often a time-consuming task for company call agents. It is cumbersome and difficult for them to identify phone numbers, and then choose which virtual phone number to make the calls from. An innovative feature such as Auto-Switch can go a long way in helping your call center staff. All they require to do is input the client’s phone number. Auto-Switch is completely automatic, so it will identify the country code of the customer and decide the best virtual phone system to make the call from. It is a superb solution and a real corporate asset, especially for marketing teams that need to make a high volume of cold calls to international clients.”

The extreme ease of installation is definitely going to make Auto-Switch a huge success amongst all kinds of organizations. You need to invest in a CallHippo business phone system, and you will get access to a plethora of business communication tools, along with Auto-Switch. It is the ideal solution for you call agents, as it can the identify which phone number you should call from within a fraction of a second. This reduces time delay in making important calls, and relieves extra load of call representatives, so that they can increase the quality of customer service provided to valued clients.

A hassle-free and convenient communication platform, virtual phone systems have changed the traditional corporate communication set-up. They are agile, responsive and enable seamless two-way communication between partners, clients, vendors and organizational stakeholders. Getting a business phone solution from CallHippo will allow you to enjoy the Auto-Switch advantage and boost all bottom-line parameters.

CallHippo’s Auto-Switch feature will definitely help market players achieve a huge competitive advantage and call agents will be able to increase their call performance. Call centers will be able to make a higher number of daily calls, and there will no risk of placing an international call from a wrong number. Users can enable or disable this feature as per requirement, and witness an instant jump in work efficiency.

For more information on CallHippo, please visit: https://callhippo.com

The customer support team is available round the clock. All queries can be addressed to marketing@callhippo.com

CallHippo
2035,Sunset Lake Road Suit B-2
Newark, Delaware - 19702

CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Providers. CallHippo allows startups and businesses to buy instant local support numbers from over 50+ countries around the world. With our easy to use interface and robust backend architecture any business can setup their call center within less than 3 minutes. CallHippo implements cloud computing into the world of telephony. Our platform allows deployment of a flexible telephony network, wherever an internet connection is available. We aim to replace the desk phones with soft phones, eliminating the complexity of setting up a support center.

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