BPO Industry (Business Process Outsourcing) 2019 Trends And Global Industry Analysis by TBRC

The global market for business processes outsourcing reached a value of nearly $199.4 billion in 2018, having grown at a compound annual growth rate (CAGR) of 6.1% since 2014, and is expected to grow at a CAGR of 8.7% to nearly $278.6 billion by 2022.

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Major Competitors are Automatic Data Processing, Inc. (ADP), Accenture plc, Conduent Inc., Teleperformance SE, Paychex, Inc.

Growth in the historic period resulted from the rise in corporate profit, availability of a low-cost talent pool in emerging economies and technological transformations in the retail and e-commerce verticals. Factors that negatively affected growth in the historic period were stringent government regulations and cybersecurity concerns.

Going forward, adoption of IoT and the emergence of start-ups as clients of BPO service providers will drive growth. Factors that could hinder the growth of this market in the future are skills shortages, a reduction in free trade and a rising attrition rate in the BPO services industry.

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Table Of Content:
1. Business Processes Outsourcing Market Executive Summary
2. Table Of Contents
3. List Of Figures
4. List Of Tables
5. Report Structure
6. Introduction
7. Business Processes Outsourcing Market Characteristics
8. Business Processes Outsourcing Supply Chain
9. Business Processes Outsourcing Market Customer Information
10. Business Processes Outsourcing Market Trends And Strategies
11. Automation And Artificial Intelligence in The BPO Industry
12. BPO Services Market, PESTEL Analysis
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28. Key Mergers And Acquisitions In The Business Processes Outsourcing Services Market
29. Market Background: Software And BPO Services
30. Global Business Processes Outsourcing Market Opportunities And Strategies
31. Business Processes Outsourcing Market, Conclusions And Recommendations
32. Appendix

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