openPR Logo
Press release

Customer Care BPO Market CAGR of 6.2% to 2027 | Top Companies are Alorica, Arvato AG, Atento, Comdata Group, Concentrix, Sitel Group, Ykes Enterprises

07-31-2019 04:51 PM CET | IT, New Media & Software

Press release from: The Insight Partners

Customer Care BPO Market CAGR of 6.2% to 2027 | Top Companies

The BPO sector throughout the globe is facing various challenges regarding rapid evolutions of disruptive technologies and the presence of huge competitors. For the players in the BPO industry, focus towards development of hybrid strategy between the data capacity, automation, and workflow management might help the companies to sustain in the agile market. There is continuous evolution taking place within the BPO industry, due to rising demand for delivering better customer experience, improvements in automation, and an urge to fulfill the growing expectations of frustrated users. To achieve all these aspects efficiently, technology is capable of assisting the players. At a current scenario, technology companies offer solutions to a broad array of end-user industries. Various leading BPO companies embrace advanced solutions into the business processes and practices to drive efficiency.

The global Customer Care BPO Market valued at US$ 18.11 Bn in 2018 and is expected to grow at a CAGR of 6.2% during the forecast period 2019 – 2027, to account to US$ 30.40 Bn by 2027.

Customer Care BPO Market 2019 Global Industry research report offers you market size, industry growth, share, development trends, product demand, investment plans, business idea and forecasts to 2027. This report highlights exhaustive study of major market along with present and forecast market scenario with useful business decisions.

Get Sample Copy of this Report @ http://bit.ly/2Yhg876

Top Key Players profiles in this Report includes, Alorica Inc, Arvato AG, Atento S.A, Comdata Group, Concentrix Corporation, Sitel Group, Ykes Enterprises, Incorporated and among others.

The Customer Care BPO Market has been derived from market trends and revenue generation factors from five different regions across the globe namely; North America, Europe, Asia Pacific, Middle East, and Africa, and South America. Asia-Pacific is expected to be the fastest growing region in the global customer care BPO market. Whereas, North America, followed by Europe and APAC, holds the highest market share in the customer care BPO market.

North America is the highest contributor in the Customer Care BPO Market in terms of revenue. North America region comprises of the US, Canada, and Mexico. Across North America, technological advancements have led to highly competitive markets. Also, North America is one of the fastest growing regions in terms of technological development. North American countries follow stringent outsourcing policies. In the U.S, certain industries, including healthcare, finance, and insurance, are strictly regulated either on a state or federal level. These regulations also affect the negotiated content of outsourcing.

Get Reasonable Discount on this Report @ http://bit.ly/2Yhese0

Asia-Pacific region is anticipated to be the fastest growing region during the forecast period. The key drivers for the high growth of the customer care BPO market in the Asia-Pacific market are improved service level, technology infusion, scalability, quality, and others. The major market shares of the customer care BPO market in Asia-Pacific will be captured by India, China, and other developing countries of South Asia countries. By end-user in Asia-Pacific, IT & Telecom, BFSI, Manufacturing, Retail & E-Commerce continue to be the largest consumer of customer care BPO services.

Pertaining to rising population, the service industry is growing exponentially in Asian countries. Due to a large amount of data creation, the IT and software companies are developing new technologies and practices to manage the confidential data of customers securely. These technologies are further adopted by the BPO industry to gain the trust of their consumers.

The cost advantage offered by customer care BPO is one of the key factors, which impacts the demand for customer care BPO services. Outsourcing customer care reduces the cost for the organization enables the work to be done efficiently and effectively. Also, with the increasing need for cost-cutting to run the business significantly, companies are opting for customer care BPO and are impacting the market growth positively.

The report segments the global Customer Care BPO Market as follows:

Global Customer Care BPO Market – By Solution
• Onshore Outsourcing
• Offshore Outsourcing
• Nearshore Outsourcing
Global Customer Care BPO Market – By End User
• BFSI
• IT and Telecommunication
• Healthcare and Pharmaceutical
• Retail and e-Commerce
• Transportation and Logistics
• Media and Communication
• Automotive
• Others

Purchase Copy of this Report with Full Customization: http://bit.ly/2YhhTRV

Contact Us:
Company: The Insight Partners
Contact: Sameer Joshi
Phone: +1-646-491-9876
Email: sam@theinsightpartners.com

About Us:
The Insight Partners is a one stop industry research provider of actionable intelligence. We help our clients in getting solutions to their research requirements through our syndicated and consulting research services. We are a specialist in Technology, Healthcare, Manufacturing, Automotive and Defense.

This release was published on openPR.

Permanent link to this press release:

Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release Customer Care BPO Market CAGR of 6.2% to 2027 | Top Companies are Alorica, Arvato AG, Atento, Comdata Group, Concentrix, Sitel Group, Ykes Enterprises here

News-ID: 1815852 • Views:

More Releases from The Insight Partners

Insect Pest Control - Obtain PDF Sample Copy
The Insect Pest Control Market size is projected to reach US$ 14.85 billion by 2031 from US$ 21.33 billion in 2024. The market is expected to register a CAGR of 5.4% during 2025-2031. The proactive health measures, combined with heightened consumer awareness about disease prevention, have boosted the demand for both professional pest control services and DIY products. The convergence of public health policies, regulatory vigilance, and increased risk perception
Denim Fabrics - Obtain PDF Sample Copy
The denim fabrics market size is projected to reach US$ 28.69 billion by 2031 from US$ 22.32 billion in 2024. The market is expected to register a CAGR of 3.8% during 2025-2031. The denim fabrics market is growing steadily owing to changing consumer preferences, fashion trends, and increasing accessibility. Denim has evolved from being a utilitarian fabric to a mainstream fashion item, appreciated for its flexibility, comfort, and ease. With
Photomedicine Devices and Technologies Market Global Rising Demand & Huge Scope Till 2028
Photomedicine Devices and Technologies Market Global Rising Demand & Huge Scope …
A new market study report by The Insight Partners on the Photomedicine Devices and Technologies Market has been released with reliable information and accurate forecasts for a better understanding of the current and future market scenarios. The report offers an in-depth analysis of the global market, including qualitative and quantitative insights, historical data, and estimated projections about the market size and share in the forecast period. Get PDF Sample
Genetic Testing Services Market Global Rising Demand & Huge Scope Till 2031
Genetic Testing Services Market Global Rising Demand & Huge Scope Till 2031
Genetic Testing Services Market business research report assesses the current as well as upcoming performance of the market, also brand-new trends in the market. It provides product overview and highlights of product and application segments of the market including price, revenue, sales, sales growth rate, and market share by product. The market statistics within the report is displayed in a statistical format to offer a better understanding upon the market

All 5 Releases


More Releases for BPO

Times BPO Sets New Benchmark for Affordable, Scalable BPO Services
New Delhi, India - [26th June 2025] - In an industry often plagued by overpromises and high entry barriers, Times BPO, a rapidly growing business process outsourcing company, is setting a new standard by offering affordable, scalable, and transparent BPO solutions for startups, small businesses, and first-time entrepreneurs. With an unwavering commitment to client success and operational excellence, Times BPO has positioned itself as a game-changer in the outsourcing landscape. At
Ascent BPO presents top-notch BPO services for every sector!
Outsourcing business processes is a convenient method to access high-quality customer engagement services. And, you must be delighted to learn that Ascent BPO, a popular Noida-based BPO company, is there to provide the right BPO services solution for you. They are equipped with expert and well-qualified professionals who deliver 100% customer satisfaction with their services. If you want to learn about the services offered by this popular outsourcing company, then
TIMES BPO: Transforming the BPO Industry with Startup-Friendly Business Solution …
The outsourcing industry is evolving, and TIMES BPO is at the forefront, creating sustainable and profitable business opportunities for startups and entrepreneurs. With over 13 years of expertise, TIMES BPO offers a comprehensive ecosystem that empowers business seekers to establish successful call center ventures without the usual hurdles of market entry and client acquisition. Revolutionizing BPO for New Business Owners: The journey of starting a business is filled with challenges, but
Open Access BPO named top BPO company
WASHINGTON DC, March 1, 2021 – Open Access BPO has been recognized as one of the best business process outsourcing (BPO) companies and a top voice service provider in the recent Clutch 2021 Awards. Market research and B2B review agency Clutch named Open Access BPO in its Top BPO Companies list, having bagged recognitions in multiple categories: Best Back Office Best Data Entry Best Writing & Content Creation As a Top Voice Services
BPO Service Market:cheesy, Wipro, ServiceBPO, Accenture, Infosys BPO, Capri
BPO Service Market Overview: Summary:Excellence consistency maintains by Garner Insights in Research Report in which studies the global BPO Service market status and forecast, categorizes and Equipment market value by manufacturers, type, application, and region. Get Access to Report Sample: http://bit.ly/2Rqnlu4 The Global BPO Service market Report provides a detailed analysis of the current dynamics of the market with an extensive focus on the secondary research. It also studies current situation of the market
BPO Service Market- cheesy, Wipro, ServiceBPO, Accenture, Infosys BPO, Capri
Global BPO Service Market Size, Status and Forecast 2022 provides Market information about Manufacturers, Countries, Type and Application.This BPO Service Industry report also states Company Profile, sales, BPO Service Market revenue and price, market share, market growth and gross margin by regions.The following summary will give an overview of the causes, processes, and possible effects of the market research proposal. Request for sample copy of report @ https://goo.gl/xUqpPT Top Manufacturers/Key Players:- cheesy Wipro ServiceBPO Accenture Infosys BPO Capri The