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9 Essential Features of a Complete B2B Ecommerce Store

The world of online B2B stores has seen an exponential growth over the years because of higher buyer expectation and technological advances. This exponential growth of technology and cloud-based e-commerce platform has given online B2b stores an opportunity to speed up their order fulfillment processes.

Keeping in mind the promising scope of success in B2B e-commerce stores, here are some of the highlights that are expected to create a successful B2B eCommerce business store:

1. Customer Classification Based on the Profiles into Groups:

Classifying customers into groups based on their requirements, order volume, geographical location etc. helps increase the shopping experience for buyers in a B2B e-commerce platform.

2. Customer Onboarding:

Customer Onboarding and registration is a key feature for a B2B eCommerce store. But having groups and multiple profiles, it is important that the page should have the specific group-based registration portal to avail the pricing levels which are segregated according to the customer groups and profiles.

3. Customized Pricing Strategy:

Unlike B2C, B2B online stores offer customization in pricing for different products. The prices can be customized depending upon the particular customer segment that it has been classified into.

4. Quick Order:

It generally kills time while hunting down the item which you had requested before. In business, customer leans towards a quick procedure to spare time. In this manner, a brisk request highlight in B2B web-shop ought to be executed to rapidly reorder an item that has been requested before without spending endeavors in seeking.

5. Edit & Cancel Order:

the e-commerce platform allows easy order cancellation and edition procedures, doing which is otherwise quite a hassle for the buyer. This facility acts as a key point in attracting customers to online retail stores rather than physical ones.

6. Payment Options:

Buyers on a B2B look for flexible payment options. Having credit limits is one of them. However, the flexibility in payment options must be managed well as not every option is not meant to be availed by every customer segment.

7. Request a Quote:

In an online B2B store, merchants have the option to negotiate or bargain, and propose a desired quotation for the items required. The owner and merchant can come to a middle point, which thus allows both to have a healthy deal.

8. Shipment Tracking:

B2B e-commerce allows buyers to track their order shipment and be assured to receive the delivery within the estimated time. This allows clients to have increased trust in this mode of business where order delivery can be received within a particular time, thus helping the overall business procedure.

9. Full Customizability:

Organizations dependably attempt to adjust new styles and highlights to simple out the way of the business process. Your B2B E-Commerce Platform ought to be all around prepared to modify the WebShop whenever, as required, for backing out the total procedure and to take advantage of the store.

Features are something that depends on the business process and business functionalities. Not all the features mentioned here are applicable, that depends on the factor mentioned above, but these are some of the essential features that a B2B store should have.

To know more about the essential features of a complete B2B e-commerce store, please visit
https://insync.co.in/essential-features-of-b2b-ecommerce-store/
For more knowledge on B2B e-commerce and how to set up one for you, you can check out https://insync.co.in/b2b-ecommerce/.

InSync Tech-Fin Solutions Ltd.
DGK 912, DLF Galleria,
Action Area 1B, New Town, Kolkata - 700156,
West Bengal, India
Ph: +918910277647

InSync Tech-Fin Solutions Ltd. is a technology company based in Kolkata, India with the mission and vision of transforming the way businesses work and deal with their data. They offer a wide range of solutions to transform modern-day businesses and amplify their growth.

InSync owns itself an Integration Platform as a Service (iPaaS) Solution – APPSeCONNECT. It is a smart and robust integration platform that can connect multiple applications together and streamline complex business processes. InSync also provides integrated B2B Ecommerce solutions and specified B2B extensions to help organizations delight their business buyers.

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