Press release
Philippines Call Center Looks to Expand Market
“Our goal is to interact with our users customers more effectively, and this is most important step in a series of upgrades that will help us get there,” said VP of Marketing Adam Shore. “The goal is to make more information about our services easy to access, to solicit increased feedback from our existing customers, and to help us reach out to new sectors and industries.”
The changes come in the midst of the call center’s goal of growing a customer base that primarily includes small to mid-sized businesses and entrepreneurs. The company intends to reach out to the international community and take advantage of the efficiencies of its 24/7 call center operations. To do so, the outsourcing firm will heavily promote its customer support, live chat, direct response, and order taking capabilities.
“We’ve experienced exceptional growth over the past couple of years in our outbound services. We want to help show customers that we excel at more than just telemarketing and lead generation”, Shore continued.
With the goal of focused, targeted content, an entirely new user-interface was developed that includes a fresh color scheme, faster navigation, and easy access to specialized pages of the website.
Hit Rate Solutions provides a wide range of Business Process Outsourcing services from its call center in the Philippines. The company offers services such as outbound telemarketing, appointment setting, lead generation, and customer care and support.
Hit Rate Solutions strives to help companies optimize operations and improve business outsourcing performance. The call center was founded with the goal of helping businesses internalize the benefits of outsourcing operations which can be too costly or time consuming to handle alone. http://www.hitratesolutions.com
Hit Rate Solutions
12 Stoneholm
Boston, MA 02115
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