Press release
UCC Market to grow at 9% CAGR to 2024 | By Top Players: IBM, Microsoft, Mitel, NEC Corporation, Nextiva, Orange, RingCentral, Verizon, Vonage, Unify, ALE, Avaya, BT, Cisco, Genesys, Huawei Technologies
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UCC Market is projected to surpass USD 57 billion by 2024. The technology represents an integration of real-time communication functions such as telephony, presence, instant messaging, video conferencing, SMS, email and fax that has enabled a new era in business communication by bringing together disparate communication methodologies and tools. Enterprises leverage these systems to enhance business communication, collaboration, and productivity by integrating different types of real-time and non-real-time communication tools with key business processes. UCC solutions aid in significantly reducing costs related to IT communication infrastructure and telecommunication services. They also ensure that latencies in key business communications are minimized/eliminated to improve the efficiency of the associated business processes. Some of the key advantages of using UCC solutions include, increased business productivity, enhanced mobility, improved customer satisfaction and a single, flexible communication infrastructure across the enterprise at scale.
Company profiled in this report based on Business overview, Financial data, Product landscape, Strategic outlook & SWOT analysis:
• 8x8
• ALE
• Avaya
• BT
• Cisco
• Genesys
• Huawei Technologies
• IBM
• Genesys | Interactive Intelligence
• Microsoft
• Mitel
• NEC Corporation
• Nextiva
• Orange
• RingCentral
• Star2Star Communications
• Verizon
• Vonage
• Unify
Browse Full Report @ https://www.gminsights.com/industry-analysis/unified-communications-market-report
The extensive penetration of mobile devices across the world is majorly driving the growth of global UCC market. Over the last 10 years, mobile devices have evolved from just a means for voice communication to a smart device with sophisticated multi-function capabilities. Enterprises are leveraging the advanced mobility capability to enable real-time communication among different stakeholders including the mobile resources. Furthermore, as an increasing number of organizations are adopting the BYOD (Bring Your Own Device) trend at the workplace, UCC solutions are being seamlessly incorporated in enterprise communication functions to considerably reduce hardware and service costs.
The emerging technologies such as AR, AI, and IoT are transforming the way UCC systems are designed and implemented by enterprises in scalable architectures. Organizations can employ machine learning capabilities to understand how different employees interact amongst each other and them employ those insights to improve collaboration systems. AI is reinventing the way organizations are structuring their decision-making processes, workflows, and strategy planning by converging with unified communication systems.
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The players in the UCC market are aggressively involved in strategic collaborations, partnerships and acquisitions to expand their customer base in the nearly consolidated market. For instance, in July 2017, Mitel announced a definitive agreement to acquire ShoreTel. The acquisition was in line with the move-to-the-cloud strategy of Mitel to strengthen its presence in the UCaaS market. Some of the key players in the UCC market include, 8x8, Avaya, ALE, Asnet, BT, Cisco, Google, Huawei, Microsoft, Mitel, NEC, NTT, Orange, RingCentral, Star2Star, Unify, Verizon, and West.
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