Press release
BPO Business Analytics Market Process Analysis by Wipro, Capgemini, Tech Mahindra, WNS Global, Infosys, Accenture, Cognizant, IBM, Genpact, HP, Minacs, Mu Sigma, Aegis | Industry to Rise at 11.3% CAGR by 2025
2019 BPO Business Analytics Market 2025
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Decision makers worldwide are under tremendous pressure to optimize their business operations, acquire new customers, and increase their market share, thereby driving long-term profitability. Business analytics is used for strategic decision making, enabling organizations to understand their customers, optimize operational cost, and improve business efficiency and competitiveness. The demand for regulatory compliance and transparency is high across sectors such as BFSI and healthcare. Enterprises in these sectors need to comply with regulatory norms such as Basel III and Solvency II. Business analytics outsourcing helps enterprises addresses such compliance requirements by increasing their transparency.
The key players covered in this study
• Accenture
• Cognizant
• Genpact
• IBM
• TCS
• HP
• Tech Mahindra
• Capgemini
• Wipro
• EXL
• NTT DATA(Dell)
• WNS Global
• Minacs
• Infosys
• Mu Sigma
• Aegis
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The adoption of systems such as ERP, CRM, SCM, and SFA by enterprises and the industrial Internet revolution have led to the generation of large volumes of data. Moreover, with the increased adoption of big data, the use of business analytics has also surged with a greater need to understand data. Data analytics tools and technologies help derive powerful insights and make efficient use of big data. This helps organizations make strategic decisions based on actionable insights for their business activities.
Global BPO business analytics industry is highly fragmented, industry vendors are mostly in the India and USA. The market is extremely competitive with vendors competing to gain a greater market share. Players in the market are constantly looking for ways to increase their market share through mergers and acquisitions and partnerships. They are also focusing on differentiating themselves by offering mobile-enabled business analytics solutions, predictive analytics, and cloud-based business analytics services. Among them, Accenture is the world leading player in the global BPO business analytics market with the market share of 17.5% in 2015, in terms of revenue.
The BFSI end user segment led the market during 2015, accounting for a market share of more than 23.97%. BFSI organizations worldwide are reaping benefits of business analytics to enhance business productivity and gain competitive advantage. The generation of large volumes of transactional data in this segment is driving the demand for business analytics. Moreover, the growing need to comply with regulatory norms and make them more transparent has propelled the demand for analytics in the BFSI sector.
This report focuses on the global BPO Business Analytics status, future forecast, growth opportunity, key market and key players. The study objectives are to present the BPO Business Analytics development in United States, Europe and China.
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Market segment by Type, the product can be split into
• HR
• Procurement
• F&A
• Customer Care
• Logistics
• Sales & Marketing
• Training
• Product Engineering
Market segment by Application, split into
• BFSI
• Manufacturing
• Healthcare
• Retail
• Telecom
• Others
Market segment by Regions/Countries, this report covers
• United States
• Europe
• China
• Japan
• Southeast Asia
• India
• Central & South America
The study objectives of this report are:
To analyze global BPO Business Analytics status, future forecast, growth opportunity, key market and key players.
To present the BPO Business Analytics development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.
In this study, the years considered to estimate the market size of BPO Business Analytics are as follows:
History Year: 2013-2017
Base Year: 2017
Estimated Year: 2018
Forecast Year 2018 to 2025
For the data information by region, company, type and application, 2017 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Table of Contents
1 Report Overview
2 Global Growth Trends
3 Market Share by Key Players
4 Breakdown Data by Type and Application
5 United States
6 Europe
7 China
8 Japan
9 Southeast Asia
10 India
11 Central & South America
12 International Players Profiles
13 Market Forecast 2018-2025
14 Analyst’s Viewpoints/Conclusions
15 Appendix
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