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AuroIN Complaint Management Services Launched to Help Clients Enhance Online Reputation Management

12-02-2010 01:29 PM CET | Business, Economy, Finances, Banking & Insurance

Press release from: Auroin

Auroin, one of the biggest players in organized SEO services and internet marketing in India has launched a service for reputation management of clients, called AuroIN Complaint Management System.

How does AuroIN Complaints visualize the prospects of reputation management?

According to the management of Auroin, reputation management is a function that, in the last century, belonged to in-house customer service departments and amounted to resolution of and rigorous follow-ups of consumer complaints. However, with the explosion of information and information dissemination systems, primarily via the internet, keeping track of each negative comment about a company, or its products and services has become an arduous task, even for big companies.

In case of small companies, addressing each negative comment made about it on the myriad forums and blogs on the internet is next to impossible. But, failing to take care of false information, unjust negative comments, or pure expressions of hate by people in the pay of competitors, leads to real losses that hurt, and it hurts below the belt.

This is where AuroIN Complaints Services steps in and increases client profits by reducing the probability of loss of potential business. A senior official of AuroIN said, "We essentially see ourselves as guardians protecting the reputations of our clients and taking care of loose strings floating around the internet causing damage to client reputation. Such damage to businesses would have continued ad infinitum had we not stepped in. We already have many interested queries for small businesses are fed up with the unkind behavior of impatient and impulsive customers who don’t care how much they hurt businesses, even though their complaints get resolved. "

With the internet within reach as a ready platform for self-expression, complaints make their way around social networks or blogs, before they are even brought to the knowledge of relevant customer service departments or consumer forums. In many cases, negative comments made in relation to complaints and grievances continue to exist even after such complaints are addressed to the satisfaction of customers. The reason is there is no law, or enforcement agency that requires a customer to take down negative comments made about a business, once he or she has no more reason to complain. So, businesses, especially small businesses, continue to lose custom and be penalized without any just reason. The AuroIN Complaints Management System aims to intervene in this sphere and conduct reputation management for clients, protecting them from irrational business loss due to unjust negative comments and reviews.

Auroin is a leading provider of internet marketing services, SEO, and SEM, to businesses and individuals. It has more than 700 employees, a high rate of client retention, and a network extending across several continents. You can learn more about AuroIN at http://www.auroin.com/

AuroIN LLC
Frederick Innovative Tech. Center
4539 Metropolitan Ct. #260
Frederick, MD 21704, USA
p: 301-360-3523 f: 888-887-9736 Toll Free:888-8TRY-SEO
e: support@auroin.com, skype: auroin.com w: http://www.auroin.com

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