ISO 9001 Opens New Doors For mailBIZZ
teleBIZZ carries an ISO 9001 accreditation, a certification granted by the International Organization for Standardization (ISO) after a company has been independently audited and deemed to be applying formalized business processes.
They believe that the ISO credit has been a key factor in their new opportunities, which include two new contracts in the wake of Tourism budget cuts of up to 35%. It is cheaper for brochure fulfilment to be carried out by a mailing house in place of employing in-house staff specifically for this purpose.
“Public funded budget cuts have meant a great boost to companies who offer outsourcing services,” commented Gillie Scherr, Managing Director. “What surprised us, however, was that our ISO 9001 accreditation has actually been seen almost as a USP (Unique Selling Point). Being accredited is a ‘must’ for most public sector work tenders, and we have been amazed by how few mailing houses have got this type of accreditation.”
To find out more about teleBIZZ and their virtual receptionist services, telephone them on 0870 746 7866 or visit their website at http://www.telebizz.co.uk/
Started from scratch 18 years ago by husband-and-wife team Nick Lunn and Gillie Scherr, teleBIZZ has since grown into an award-winning call centre service based in the South West of England. Their portfolio is very large, which the team credits to keeping personal-yet-effective communication with their clients. teleBIZZ can offer virtual office services alongside call handling solutions, brochure distribution and more.
3 Eastern Wood Road
Langage Industrial Estate
Tel: 0870 746 1866
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