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Magento Ecommerce and SugarCRM Integrated together

11-16-2010 09:31 AM CET | IT, New Media & Software

Press release from: Thylaksoft

Thylaksoft, an IT company of extensions, customization and integrations, is pleased to announce its replacing, the now out of business Vivendo, by release of its own integration to sycn the leading open source platforms Magento Commerce and SugarCRM.

Vivendo used to have this extension, but they are now out of longer in business. Thylaksoft’s replacement extension automatically post leads, in real time, from magento to SugarCRM. This extension also has the capability to transfer abandoned shopping carts from Magento to SugarCRM as opportunities which would allow your sales team to track the opportunity and convert to a sale. Then once an opportunity is converted to a sale in SugarCRM, it can create an order in magento. While Magento has become a leader in open source ecommerce platform applications, SugarCRM’s position in the market has been undisputed for years.

Extension can be found at.
http://www.magentocommerce.com/magento-connect/thylaksoft+llc/extension/3901/sync_with_sugar_crm

Problem
Imagine you are an online retailer selling thousands of products online on your magento shopping cart. Your sales team has spent huge money on search engine optimization and keywords and you have a lot of visits on your website. When you review your Google tracking results, there is a lot of hits on the product detailed pages but still the customers and orders has not increased in your website. Wonder why? The reason is your abandoned leads who add the products to the cart and abandon due to technical problems, other distractions on the product detailed page etc. How do we get these abandoned leads to convert to customers? How do I get notified instantly as soon as an abandoned lead leaves my ecommerce website immediately? Why does my sales person never enter these leads in my crm system which he can track these lead, follow up with him and convert the lead to a customer ? How do I increase repeat orders from my customer?

Solution
We have a solution and the solution is sync with sugar crm extension in Magento. Our solution is a simple solution which helps you to easily synchronize the leads from your magento system to your sugar crm system in an automated fashion running at regular intervals or manually as well. Here is how this works.
1. Login to magento website and install the extension.
2. Verify your sugarcrm connection by providing sugar crm connection information.
3. Map your magento lead information with the sugar crm lead information.
4. Schedule the synchronization process to run manually or automatically.
5. Verify the synchronization result by viewing the records.
6. Login to sugar crm and verify the leads and products in your sugar crm system.
7. Get notified instantly by email on the leads who just abandoned your shopping cart.

If you need additional features, want to schedule a demo or need more info. Please contact us at 302-355-0449 or email me directly at mailto:info@thylaksoft.com for further information.
More info and demo available at:
http://www.magentoexperts.org/Sync_with_Sugar_Crm/magento2sugarcrm

Thylaksoft.com is full service IT consulting company. It analyzes your business need and produces software solutions. It customizes and imporoves pakage software as well as build custom software from scratch. It integrates software to improve efficency. It train your employees how to use the software and offers on going support when needed.

Contact: Eric Stephenson
Tel: 302-355-4990
Email: info@thylaksoft.com
Web: www.thylaksoft.com
Address:
300 west 9th street suite a
wilmington, DE, 19801

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