Press release
What changed for the Live Chat Software Market? Top Leading Players Analyzed LogMeIn Inc. , LivePerson Inc. , Zendesk , SnapEngage , Livechat Inc. , Olark ,Kayako Inc. , Freshdesk Inc. ,Woopra Inc. , Provide Support LLC.
Get Sample Report - www.alliedmarketresearch.com/request-sample/4391
The continuous increase in popularity of live chat, growth in need to improve customer relationship management (CRM), and the advantages of live chat software over conventional customer support drive the growth of the market. However, factors such as a continuous increase in demand for web mobile self-service and lack of standardization hamper the live chat software market growth to a certain extent.
North America dominated the global market in 2016 and is expected to remain dominant during the forecast period, owing to the increase in demand for live chat software from a number of industries to provide real-time communication. Furthermore, Asia-Pacific is expected to grow at the highest CAGR during the forecast period.
This report provides a comprehensive analysis of
-Top impacting Growth Factors
-Competitive Analysis of Leading Market Players
-Current and Future Market Trends
-Market Segmentation
-Revenue Estimation by 2023
The global live chat software market was led by the customer service live chat system segment in 2016, and the segment is projected to maintain its dominance during the forecast period. In addition, it is expected to witness the highest growth, owing to the growth in adoption of live chat software by many website providers of the different market.
In 2016, the global market was dominated by the others segment and is expected to continue this trend during the forecast period. However, the retail segment is expected to witness the highest growth, owing to an increase in adoption of live chat software to improve customer relationship management in the industry.
For Purchase Inquiry - www.alliedmarketresearch.com/purchase-enquiry/4391
Analyst Review -
Many companies integrate their customer relationship management tool with live chat software to improve the user experience for existing customers and potential leads. It helps them to keep a history of an individual-™s chats with the company, their account information and recent purchases, which can expedite troubleshooting and problem solving, which is essentially important when a customer is dissatisfied with the services. Use of live chat software improves customer relationship management by addressing issues quickly and deftly. This, in turn, boosts satisfaction and improves retention rates by saving money for the organization and protecting its customer base.
Comprehensive Analysis of Leading Market Players
•LogMeIn Inc.
•LivePerson Inc.
•Zendesk Inc.
•SnapEngage LLC
•Livechat Inc.
•Olark
•Kayako Inc.
•Freshdesk Inc.
•Woopra Inc.
•Provide Support LLC.
List of Figures –
FIGURE 1. LIVE CHAT SOFTWARE MARKET SEGMENTATION
FIGURE 2. TOP IMPACTING FACTORS
FIGURE 3. KEY INVESTMENT POCKETS
FIGURE 4. TOP WINNING STRATEGIES
FIGURE 5. MARKET PLAYER POSITIONING
FIGURE 6. GLOBAL LIVE CHAT SOFTWARE MARKET, BY PRODUCT TYPE, 2017-2023 ($MILLION)
FIGURE 7. GLOBAL LIVE CHAT SOFTWARE MARKET, BY INFORMATION LIVE CHAT SYSTEMS, 2017-2023 ($MILLION)
FIGURE 8. GLOBAL LIVE CHAT SOFTWARE MARKET, BY SALES LIVE CHAT SYSTEM, 2017-2023 ($MILLION)
FIGURE 9. GLOBAL LIVE CHAT SOFTWARE MARKET, BY CUSTOMER SERVICE LIVE CHAT SYSTEM, 2017-2023 ($MILLION)
FIGURE 10. GLOBAL LIVE CHAT SOFTWARE MARKET, BY END USER
FIGURE 11. GLOBAL LIVE CHAT SOFTWARE MARKET, BY TELECOMMUNICATION & IT, 2017-2023 ($MILLION)
FIGURE 12. GLOBAL LIVE CHAT SOFTWARE MARKET, BY RETAIL, 2017-2023 ($MILLION)
FIGURE 13. GLOBAL LIVE CHAT SOFTWARE MARKET, BY BFSI, 2017-2023 ($MILLION)
FIGURE 14. GLOBAL LIVE CHAT SOFTWARE MARKET, BY TRAVEL & HOSPITALITY, 2017-2023 ($MILLION)
FIGURE 15. GLOBAL LIVE CHAT SOFTWARE MARKET, BY MANUFACTURING, 2017-2023 ($MILLION)
FIGURE 16. GLOBAL LIVE CHAT SOFTWARE MARKET, BY HEALTHCARE, 2017-2023 ($MILLION)
FIGURE 17. GLOBAL LIVE CHAT SOFTWARE MARKET, BY OTHERS, 2017-2023 ($MILLION)
FIGURE 18. LIVE CHAT SOFTWARE MARKET, BY REGION, 2015(%)
FIGURE 19. NORTH AMERICA LIVE CHAT SOFTWARE MARKET, 2017-2023 ($MILLION)
FIGURE 20. U.S. LIVE CHAT SOFTWARE MARKET, 2017-2023 ($MILLION)
FIGURE 21. CANADA LIVE CHAT SOFTWARE MARKET, 2017-2023 ($MILLION)
FIGURE 22. MEXICO LIVE CHAT SOFTWARE MARKET, 2017-2023 ($MILLION)
FIGURE 23. EUROPE LIVE CHAT SOFTWARE MARKET, 2017-2023 ($MILLION)
FIGURE 24. UK LIVE CHAT SOFTWARE MARKET, 2017-2023 ($MILLION)
FIGURE 25. GERMANY LIVE CHAT SOFTWARE MARKET, 2017-2023 ($MILLION)
FIGURE 26. FRANCE AVIATION ANALYTICS MARKET, 2017-2023 ($MILLION)
FIGURE 27. REST OF EUROPE LIVE CHAT SOFTWARE MARKET, 2017-2023 ($MILLION)
FIGURE 28. ASIA PACIFIC AVIATION ANALYTICS MARKET, 2017-2023 ($MILLION)
FIGURE 29. CHINA LIVE CHAT SOFTWARE MARKET, 2017-2023 ($MILLION)
FIGURE 30. INDIA LIVE CHAT SOFTWARE MARKET, 2017-2023 ($MILLION)
FIGURE 31. JAPAN LIVE CHAT SOFTWARE MARKET, 2017-2023 ($MILLION)
FIGURE 32. REST OF ASIA-PACIFIC LIVE CHAT SOFTWARE MARKET, 2017-2023 ($MILLION)
FIGURE 33. LAMEA LIVE CHAT SOFTWARE MARKET, 2017-2023 ($MILLION)
FIGURE 34. LATIN AMERICA LIVE CHAT SOFTWARE MARKET, 2017-2023 ($MILLION)
FIGURE 35. MIDDLE EAST LIVE CHAT SOFTWARE MARKET, 2017-2023 ($MILLION)
FIGURE 36. AFRICA LIVE CHAT SOFTWARE MARKET, 2017-2023 ($MILLION)
FIGURE 37. FRESHDESK, INC.: REVENUE, 2014-2016 ($MILLION)
FIGURE 38. FRESHDESK, INC.: REVENUE SHARE BY SEGMENT, 2016 (%)
FIGURE 39. FRESHDESK, INC.: REVENUE SHARE BY GEOGRAPHY, 2016 (%)
FIGURE 40. FRESHDESK, INC.: STRATEGY SHARE, 2014-2017 (%)
FIGURE 41. KAYAKO, INC.: REVENUE, 2014-2016 ($MILLION)
FIGURE 42. KAYAKO, INC.: REVENUE SHARE BY SEGMENT, 2016 (%)
FIGURE 43. KAYAKO, INC.: REVENUE SHARE BY GEOGRAPHY, 2016 (%)
FIGURE 44. KAYAKO, INC.: STRATEGY SHARE, 2014-2016 (%)
FIGURE 45. LIVECHAT, INC.: REVENUE, 2013-2015 ($MILLION)
FIGURE 46. LIVECHAT, INC.: REVENUE SHARE BY SEGMENT, 2015 (%)
FIGURE 47. LIVECHAT, INC.: REVENUE SHARE BY GEOGRAPHY, 2015 (%)
FIGURE 48. LIVECHAT, INC.: STRATEGY SHARE, 2014-2016 (%)
FIGURE 49. LOGMEIN, INC.: REVENUE, 2014-2016 ($MILLION)
FIGURE 50. LOGMEIN, INC.: REVENUE SHARE BY SEGMENT, 2016 (%)
FIGURE 51. LOGMEIN, INC.: REVENUE SHARE BY GEOGRAPHY, 2016 (%)
FIGURE 52. LOGMEIN, INC.: STRATEGY SHARE, 2014-2016 (%)
FIGURE 53. OLARK: REVENUE, 2014-2016 ($MILLION)
FIGURE 54. OLARK: REVENUE SHARE BY SEGMENT, 2016 (%)
FIGURE 55. OLARK: REVENUE SHARE BY GEOGRAPHY, 2016 (%)
FIGURE 56. OLARK: STRATEGY SHARE, 2014-2016 (%)
FIGURE 57. PROVIDE SUPPORT LLC.: REVENUE, 2014-2016 ($MILLION)
FIGURE 58. PROVIDE SUPPORT LLC.: REVENUE SHARE BY SEGMENT, 2016 (%)
FIGURE 59. PROVIDE SUPPORT LLC.: REVENUE SHARE BY GEOGRAPHY, 2016 (%)
FIGURE 60. PROVIDE SUPPORT LLC.: STRATEGY SHARE, 2014-2016 (%)
FIGURE 61. SNAPENGAGE: REVENUE, 2013-2015 ($MILLION)
FIGURE 62. SNAPENGAGE: REVENUE SHARE BY SEGMENT, 2015 (%)
FIGURE 63. SNAPENGAGE: REVENUE SHARE BY GEOGRAPHY, 2015 (%)
FIGURE 64. SNAPENGAGE: STRATEGY SHARE, 2014-2016 (%)
FIGURE 65. WOOPRA, INC.: REVENUE, 2013-2015 ($MILLION)
FIGURE 66. WOOPRA, INC.: REVENUE SHARE BY SEGMENT, 2015 (%)
FIGURE 67. WOOPRA, INC.: REVENUE SHARE BY GEOGRAPHY, 2015 (%)
FIGURE 68. WOOPRA, INC.: STRATEGY SHARE, 2014-2016 (%)
FIGURE 69. ZENDESK: REVENUE, 2013-2015 ($MILLION)
FIGURE 70. ZENDESK: REVENUE SHARE BY SEGMENT, 2015 (%)
FIGURE 71. ZENDESK: REVENUE SHARE BY GEOGRAPHY, 2015 (%)
FIGURE 72. ZENDESK: STRATEGY SHARE, 2014-2016 (%)
Speak with Analyst - www.alliedmarketresearch.com/connect-to-analyst/4391
About Us:
Allied Market Research (AMR) is a full-service market research and business consulting wing of Allied Analytics LLP based in Portland, Oregon. Allied Market Research provides global enterprises as well as medium and small businesses with unmatched quality of "Market Research Reports" and "Business Intelligence Solutions." AMR has a targeted view to provide business insights and consulting to assist its clients to make strategic business decisions and achieve sustainable growth in their respective market domain.
We are in professional corporate relations with various companies and this helps us in digging out market data that helps us generate accurate research data tables and confirms utmost accuracy in our market forecasting. Each and every data presented in the reports published by us is extracted through primary interviews with top officials from leading companies of domain concerned. Our secondary data procurement methodology includes deep online and offline research and discussion with knowledgeable professionals and analysts in the industry.
Contact:
David Correa
5933 NE Win Sivers Drive
#205, Portland, OR 97220
United States
Toll Free (USA/Canada):
+1-800-792-5285, +1-503-894-6022, +1-503-446-1141
UK: +44-845-528-1300
Hong Kong: +852-301-84916
India (Pune): +91-20-66346060
Fax: +1-855-550-5975
help@alliedmarketresearch.com
Web: www.alliedmarketresearch.com
This release was published on openPR.
Permanent link to this press release:
Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release What changed for the Live Chat Software Market? Top Leading Players Analyzed LogMeIn Inc. , LivePerson Inc. , Zendesk , SnapEngage , Livechat Inc. , Olark ,Kayako Inc. , Freshdesk Inc. ,Woopra Inc. , Provide Support LLC. here
News-ID: 1362512 • Views: …
More Releases from Allied Market Research
Global Urinary Drainage Bags Market: Trends, Growth, and Insights to 2031
The global urinary drainage bags market is experiencing robust growth, with its market size valued at $1.4billion in 2021 and projected to reach $2billion by 2031. This expansion represents a compound annual growth rate (CAGR) of 3.8% from 2021 to 2031, highlighting the increasing demand for these essential medical devices.
Get a Sample Copy of this Report: https://www.alliedmarketresearch.com/request-sample/A17529
What Are Urinary Drainage Bags?
Urinary drainage bags are specialized medical devices designed to collect…
Cream Powder Market to Reach $8.9 Billion by 2031 with 6.4% CAGR
The global cream powder industry was estimated at $4.8 billion in 2021 and is expected to hit $8.9 billion by 2031, registering a CAGR of 6.4% from 2022 to 2031.
The cream powder market is experiencing growth due to various factors, including the increasing popularity of bakeries and HoReCa (hotels, restaurants, and cafes) and rising consumer demand for natural products. The dairy-based segment is a significant contributor to the market's growth…
Micro Drone Market Valued at $6.71 Billion in 2020, Expected to Reach $28.91 Bil …
The global micro drone industry generated $6.71 billion in 2020, and is expected to reach $28.91 billion in 2030, witnessing a CAGR of 17.2% from 2021 to 2030. The report provides an extensive analysis of changing market dynamics, top segments, top investment pockets, regional landscape, value chain, and competitive scenario.
Increased operational efficiency and rise in demand for improved surveillance drive the growth of the global micro drone market. However, strict…
Microwavable Foods Market to reach $230.93 billion by 2031, growing at a CAGR of …
The global microwaveable foods industry was accounted for $120.45 billion in 2020, and is expected to reach $230.93 billion by 2031, growing at a CAGR of 5.6% from 2022 to 2031.
Rise in popularity of fast-food restaurants and large population base coupled with increase in number of quick-service restaurants drive the global microwaveable foods market. However, lack of awareness about microwavable foods hinders the market growth. On the contrary, rise in…
More Releases for FIGURE
PVC Figure And Garage Kits Market Size Analysis by Application, Type, and Region …
According to Market Research Intellect, the global PVC Figure And Garage Kits market under the Internet, Communication and Technology category is expected to register notable growth from 2025 to 2032. Key drivers such as advancing technologies, changing consumer behavior, and evolving market dynamics are poised to shape the trajectory of this market throughout the forecast period.
The PVC Figure and Garage Kits market is witnessing substantial growth due to the rising…
Elevating Ice Performance with Premium Figure Skates
The latest collection of figure skates from Figure Skating Store is setting a new standard in ice skating performance.
Designed to meet the needs of skaters at every level, these skates combine advanced technology with expert craftsmanship to enhance every move on the ice.
Key Features of the New Figure Skates
* High-Performance Blades: Precision-engineered stainless steel blades deliver smooth glides, sharp turns, and dependable edge retention.
* Optimized Comfort: Memory foam…
Enhanced Performance with Advanced Figure Skates Technology
For athletes, enthusiasts, and professionals in the world of figure skating, achieving the perfect glide, spin, and jump is about precision and excellence. The latest advancements in figure skates are transforming performance on the ice, providing skaters with cutting-edge technology, unmatched comfort, and unparalleled durability.
Designed for both beginners and elite-level skaters, modern figure skates [https://figureskatingstore.com/skates/] combine innovative materials and engineering to deliver superior support and flexibility. Key features include:
Enhanced Blade…
Enhance Performance with Exquisite Figure Skating Dresses
As figure skating enthusiasts gear up for another exciting season, the importance of elegant and functional figure skating dresses cannot be overstated. These dresses not only enhance a skater's performance but also reflect their unique style and grace on the ice.
Unveiling the Essence of Figure Skating Dresses
Figure skating dresses [https://figureskatingstore.com/dresses/] are more than just attire; they are an extension of a skater's artistry and skill. Designed to blend aesthetics with…
Alexander Estrada Launches Transformative Online Course To Help Barbers Scale Th …
Alexander Estrada launches online course to help barbers scale their businesses to multi 6-figure to7-figure success
Image: https://www.getnews.info/uploads/a07459953886d22459dd28e62253e44b.png
San Clemente, CA - Alexander Estrada, a renowned name in the local barbering community, is set to expand his influence beyond the barber chair. With two highly successful barbershops in San Clemente and Mission Viejo, Estrada's journey from a modest beginning in his mother's garage to becoming a celebrated entrepreneur serves as a beacon…
THE WORLD'S MOST CONTROVERSIAL ACTION FIGURE...EVER!
FOR IMMEDIATE RELEASE
THE WORLD'S MOST CONTROVERSIAL ACTION FIGURE...EVER!
Contact: William Hirsch - Schlock Toys @ +1-949-677-9353 or DocSchlock@SchlockToys.com
Featured on Tomi with Fox News host Tomi Lahren! SCHLOCK TOYS join forces with Kickstarter to Make Toys Great Again!
The Kickstarter campaign page can be found HERE: https://www.kickstarter.com/projects/schlocktoys/collectors-edition-talking-trump-2020-man-of-action-figure/description
“What a great message to be sent, and I think Trump himself would love this and that he’d be excited about it!”
- Tomi Lahren, Fox News
“You…
