Sunny Aspects in Asia Oerlikon Leybold Vacuum Complements Service Net in Asia

For Oerlikon Leybold Vacuum being close to customers is an important factor to meet the increasing demands for faster and more comprehensive after sales services. Therefore, three new service centers will open their gates soon and complement the already existing sales and service network of Leybold Vacuum in Asia.

On June 15th, the service center in Hsin Chu, Taiwan will enhance the performance range with the product lines SCREWLINE and DURADRY, thus offering all the servicing capabilities and options for the full line of fore vacuum, high vacuum and leak detection services, topped with a new decontamination plant.

Shortly after on July 1st, the newly erected service center in Kulim, Malaysia will celebrate its opening. Also this center will satisfy the locally increasing demand for vacuum technology services, especially those from the dynamic markets of photovoltaic production. Using own premises, all after sales services and performances from decontamination to maintenance and repair of Leybold products can be offered. This entails well known products such as the dry screw-type pumps SCREWLINE, the Roots pumps RUVAC, rotary vane pumps TRIVAC and SOGEVAC, as well as the leak detector PHOENIX.

Also in Tianjin, China new after sales services will be offered locally and therefore triggered the extension of the already existing service facilities. The service department will move into a building of its own on the premises of the Tianjin production site as of August this year. In future, the complete product lines of fore vacuum pumps and leak detection will be serviced locally, including the SCREWLINE and DURADRY range of pumps. Also here, a new decontamination plant was added to the portfolio.

„Of course, this extension of service capacities is based on a know-how transfer. The local staff must have the knowledge and capacities to deal with all arising customer demands. All staff members have been trained in depth at the headquarters of Leybold Vacuum in Cologne, Germany, in order to ensure the same quality. “explains Detlef Buxmann, Head of the Service Competence Center Cologne. „This is an important step to bring customer satisfaction to new level. For us in Germany, these new service centers in Asia represent a clear reduction in complexity and facilitates logistics and administration, contributing to a higher degree of performance for the local customers.“

The new service centres will be able to fulfil the dynamic and fast growing demands in Asia, especially those of the photovoltaic markets. In connection with various service options such as customized servicing contracts, Oerlikon Leybold Vacuum delivers an important contribution towards production security and safety for the customer.

Oerlikon – a leading global high-tech corporation
Oerlikon (SWX: OERL) is among the world's most successful industrial high-tech companies focusing on machine and systems engineering. Oerlikon stands for leading industrial solutions and cutting-edge technology in textile production, thin-film solar, thin film coating, propulsion, vacuum and solar technology, as well as Advanced Technology. As a company with Swiss roots, over 150 years of business tradition and approx. 16,000 employees at 157 locations in 36 countries, Oerlikon has evolved into a global player today with sales amounting to CHF 2.9 billion in 2009. The group invests annually over CHF 200 Mio. in research and development. More than 1200 specialist design products for tomorrow. The group is ranked first or second in each of its respective market.

Oerlikon Leybold Vacuum offers a broad range of advanced vacuum solutions for use in manufacturing and analytical processes, as well as for research purposes. The Segment’s core capabilities center on the development of application- and customer-specific systems for the creation of vacuums and extraction of processing gases. Field of application is the semiconductor industry, thin films and data storage, analytical instruments and the classic industrial processes.

Oerlikon Leybold GmbH
Christina Steigler
Corporate Communication & PR
Bonner Str. 498
D-50968 Köln

This release was published on openPR.