BPO in Public 2018 Global Market Key Players – Accenture, Capgemini, IBM, Serco Global Services, TCS, Unisys, Wipro – Analysis and Forecast to 2023

WiseGuyRerports.com Presents “Global BPO in Public Market 2018 by Manufacturers, Countries, Type and Application, Forecast to 2023” New Document to its Studies Database

BPO is a segment of outsourcing, which consists of subcontracting certain business processes of an organization to a third-party vendor that has expertise in the required domain. The Public sector refers to government services such as the military, police, public education, public transit, healthcare services as well as employees working for government organizations. The BPO services in Public sector support governments to perform various functions such as e-governance initiatives, taxation, asset registration, pensions, and welfare programs, including financial assistance for the unemployed, and in a cost-effective manner.

Scope of the Report:
This report studies the BPO in Public market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the BPO in Public market by product type and applications/end industries.
One of the major trends upcoming in this market is the shift to omni-channel to increase the accessibility of end-consumers and to strengthen customer relationships. The omni-channel helps governments to synchronize and store detailed information about customers which eventually leads to easy tracking of complaints and customer queries.
According to the report, the Global BPO market in the Public sector is witnessing high growth because of the increased collaboration of IT services in the BPO sector. IT has facilitated the automation of various activity segments such as procurement, orders to pay, invoicing, accounts receivable, payroll outsourcing, and many others. Automation is increasingly being adopted to mitigate productivity problems and to control rising costs.
The global BPO in Public market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of BPO in Public.
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.

Market Segment by Companies, this report covers
Accenture
Capgemini
IBM
Serco Global Services
TCS
Unisys
Wipro

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Market Segment by Regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Market Segment by Type, covers
F&A Outsourcing
CRM BPO
HR Outsourcing
Procurement Outsourcing

Market Segment by Applications, can be divided into
Military
Police
Public Education
Public Transit
Healthcare Services

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Table Of Contents:      

1 BPO in Public Market Overview
1.1 Product Overview and Scope of BPO in Public
1.2 Classification of BPO in Public by Types
1.2.1 Global BPO in Public Revenue Comparison by Types (2017-2023)
1.2.2 Global BPO in Public Revenue Market Share by Types in 2017
1.2.3 F&A Outsourcing
1.2.4 CRM BPO
1.2.5 HR Outsourcing
1.2.6 Procurement Outsourcing
1.3 Global BPO in Public Market by Application
1.3.1 Global BPO in Public Market Size and Market Share Comparison by Applications (2013-2023)
1.3.2 Military
1.3.3 Police
1.3.4 Public Education
1.3.5 Public Transit
1.3.6 Healthcare Services
1.3.7 Others
1.4 Global BPO in Public Market by Regions
1.4.1 Global BPO in Public Market Size (Million USD) Comparison by Regions (2013-2023)
1.4.1 North America (USA, Canada and Mexico) BPO in Public Status and Prospect (2013-2023)
1.4.2 Europe (Germany, France, UK, Russia and Italy) BPO in Public Status and Prospect (2013-2023)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) BPO in Public Status and Prospect (2013-2023)
1.4.4 South America (Brazil, Argentina, Colombia) BPO in Public Status and Prospect (2013-2023)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) BPO in Public Status and Prospect (2013-2023)
1.5 Global Market Size of BPO in Public (2013-2023)

2 Manufacturers Profiles
2.1 Accenture
2.1.1 Business Overview
2.1.2 BPO in Public Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 Accenture BPO in Public Revenue, Gross Margin and Market Share (2016-2017)
2.2 Capgemini
2.2.1 Business Overview
2.2.2 BPO in Public Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 Capgemini BPO in Public Revenue, Gross Margin and Market Share (2016-2017)
2.3 IBM
2.3.1 Business Overview
2.3.2 BPO in Public Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 IBM BPO in Public Revenue, Gross Margin and Market Share (2016-2017)
2.4 Serco Global Services
2.4.1 Business Overview
2.4.2 BPO in Public Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 Serco Global Services BPO in Public Revenue, Gross Margin and Market Share (2016-2017)
2.5 TCS
2.5.1 Business Overview
2.5.2 BPO in Public Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 TCS BPO in Public Revenue, Gross Margin and Market Share (2016-2017)

 

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