AVISTA SOLUTIONS CELEBRATES NINE YEARS IN BUSINESS WITH A RECORD NUMBER OF NEW CUSTOMERS
The new Avista Agile™ Loan Origination System (LOS) customers include 14 community banks with $8.63 billion in assets ranging in size from $89 million to $3.09 billion, 3 credit unions with $5.08 billion in assets ranging in size from $63 million to $4.54 billion and 6 independent mortgage bankers based out of 19 different states. With an expanded pool of customers, Avista Solutions’ loan origination system now has over 61,000 active users nationwide.
“The growth we experienced in 2009 was a record in itself,” Avista Solutions CEO Mark Phlieger said. “However, the rapid rate at which we’ve added new customers in the past six months was really exceptional. As the market continues to present challenges to lenders, they’re seeking an agile, low-maintenance, cost-effective, convenient technology solution, and more and more lenders have discovered that Avista Solutions meets their needs.”
Since celebrating its eighth anniversary in March 2009, the Avista Solutions staff has placed a special emphasis on serving its customers by implementing new functionality and providing a heightened level of customer service. Avista recently unveiled new consumer direct website functionality, which allows lenders to control a wide range of consumer direct site features directly from their B2B administrative website. Additionally, new Avista Solutions Chief Operating and Chief Financial Officer Jerry White, who formerly served as a Chief Financial Officer at Metavante Banking Solutions, has introduced the effective customer service tactics he’s learned over the years to Avista.
“We’ve been putting better, more streamlined communication efforts in place with our customers and instilling the confidence that their needs will be met,” White said. “We’re offering our customers different lines of communication, paying attention to detail and focusing on new sales.”
Avista Solutions has reached many milestones since signing on its first customer in 2001, among them processing more than 100,000 loan applications in one month, creating Avista Eagle AUS™ integrated to FHA TOTAL Scorecard, winning several awards from Mortgage Technology magazine and being chosen by the Lenders One consortium as its first LOS provider.
As Avista Solutions approaches its landmark 10th anniversary, the company expects its rapid customer growth rate to continue to accelerate as its staff focuses on driving new sales, introducing new system features and offering the best customer service the industry has to offer.
About Avista Solutions
Avista Solutions, the Mortgage Technology magazine “2007-2008 Mortgage Technology Help Desk Award Winner” and a perennial "Top 50 Mortgage Technology Provider," is a leader in sophisticated web-based loan origination systems. Avista Solutions’ suite of mortgage lending software provides complete, end-to-end solutions incorporating loan origination, product eligibility, pricing and imaging that can be rapidly implemented across all origination channels. For more information, please call (803) 788-4936, or visit www.AvistaSolutions.com.
115 Atrium Way Ste. 218
Columbia, SC 29223
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