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Avista Solutions Completes LOS Implementation for South Central Bank in Record Time

10-29-2010 09:19 AM CET | IT, New Media & Software

Press release from: Avista Solutions

Retail, Wholesale and Consumer Direct platforms up and running for Avista’s newest customer in just 30 business days

Charleston, SC, October 20, 2010 – Earlier this year, South Central Bank’s Mortgage Division President, Tom Hughes, launched a search for a new loan origination system with three key features – a consumer direct site, a web-based retail site and a wholesale site – all to be implemented within a tight time frame. His search ended when he discovered Avista Solutions, an award-winning provider of an all-in-one, web-based, end-to-end LOS.

Avista Solutions rolled out its Retail, Wholesale and Consumer Direct LOS platforms for the Kentucky-based community bank within 30 business days, a record amount of time for the mortgage software company to complete implementation for a new customer. Beginning in early August, the Avista team worked with Hughes, along with his Assistant Mortgage Division Manager Les Bale (who served as Project Manager for the new software’s selection and implementation), Processing/Underwriting Team Leader Susan Fuller and Senior Processor Kim Jewell, to meet a fast-approaching “go live” deadline of Sep. 1.

“Our strategic partnership with the Avista Solutions team, along with Les Bale’s leadership in meeting the deadline, is the reason we were able to accomplish our goal,” Hughes said. “I wanted software that would provide us with a consumer direct site and bring us to the forefront of mortgage technology. Avista gave us a ‘smart’ consumer site, an advanced web-based retail origination system and a wholesale portal. We found our solutions with one vendor instead of having to use multiple vendors.”

Adds Avista Solutions CEO Mark Phlieger, “I’m very proud that we were able to implement our LOS for a customer like South Central Bank. With a robust retail lending business, a growing wholesale lending business and an online channel, South Central Bank is a customer with multiple needs. We fulfilled all of those needs with one seamless system, and we rolled it out in a short period of time.”

Coming off a Windows client server-based LOS, South Central Bank has found great advantages to Avista’s web-based format. The bank offers “Community Partnered Lending,” a service that allows fellow community banks to originate loans that are processed, underwritten, closed and serviced by South Central Bank. With Avista Solutions’ system, the bank’s Community Partner Lenders can now conveniently access their own pipelines from any location. Avista’s consumer direct functionality, which connects loan application information from consumers directly to loan officers, has been another distinct benefit for South Central Bank.

“With a consumer direct site that’s tied in directly to our LOS, consumers can go online and apply for a loan 24/7,” Hughes said. “Our loan officers are often overrun and swamped, and now, they can recommend that the consumer go online and apply, which saves a lot of time.”

About Avista Solutions
Avista Solutions, a Mortgage Technology magazine “Mortgage Technology Help Desk Award Winner” and a perennial "Top 50 Mortgage Technology Provider," is a leader in sophisticated web-based loan origination systems. Avista Solutions’ suite of mortgage lending software provides complete, end-to-end solutions incorporating loan origination, product eligibility, pricing and imaging that can be rapidly implemented across all origination channels. For more information, please call (843) 471-1700, or visit

About South Central Bank
South Central Bank is a Kentucky-based bank holding company comprised of five individually chartered banks with combined assets of approximately $900 million. It has originated and serviced approximately another $500 million in secondary market loans for a total of close to $1.5 billion worth of asset transactions. South Central Bank’s history dates back to 1889, the year Deposit Bank of Monroe County was chartered. James Kenneth Bale purchased Deposit Bank of Monroe County in 1972, founding South Central Bank and fulfilling a dream of providing true local banking services to the communities they served. South Central Bank maintains a commitment to offering customers the best in banking technologies through significant investments in new technologies. And, South Central Bank insures each employee is trained to provide local help with any of its electronic channels. For more information, visit For more information about Community Partnered Lending, visit

PRESS CONTACT: Meredith Regan (843) 471-1700

Avista Solutions
225 Seven Farms Dr.
Suite 300
Charleston, SC 29492

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