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Concept Evolution fully web-enabled CAFM at the heart of the Chardfm PFM Awards win

12-17-2009 10:01 AM CET | IT, New Media & Software

Press release from: FSI (FM Solutions) Limited

Congratulations to Chardfm on winning the i-FM e-Business award at the 2009 PFM Awards. Awarded in recognition of the integrated project solution represented in their Chardfm CAfm system, the project was developed by working in partnership with the FM industry’s most innovative providers and their technologies. The Concept Evolution fully web-enabled CAFM solution from FSI (FM Solutions) Limited, Microsoft Gold partners, as at the heart of the project.

Easily accessed through a standard web browser, Concept Evolution offers an extremely powerful, flexible and easy-to-use software platform that leverages the web to provide a single, integrated view of facilities and maintenance activities. By centralising data and processed throughout the facility management lifecycle, Concept Evolution provides a secure seamless flow of information across locations, divisions, operations, people and projects.

Concept Evolution makes critical operational data available on-demand to users in any location. It offers a single, holistic view of all facilities and maintenance activities, and can easily track every location, asset, and person; analyse the processes, costs, and efforts required for optimal operations; and understand the impact of acquisitions, utilisation, maintenance, improvements, service provision, and expenditures.

Whether an organisation needs to manage a single facility, global property portfolio, or focus on a singular aspect of facilities operations, Concept Evolution allows them to stay on time and on budget, driving significant cost savings that translate to long-term profitability.

Further innovative providers and their technologies involved in the project are: eSquiggles data collection software from Pulsion Technology, web-based telecoms platform from Direct Call, vehicle monitoring tracker system from Swift Northgate, and mobile platform from Veecom Systems. The combination of Concept Evolution™ and these technologies produces the Chardfm CAfm system, for planning, management and tracking of FM services.

About Chardfm CAfm:

Chardfm CAfm allows clients to log calls online, by phone or a mobile device, whilst the helpdesk handles calls personally before virtually sending instructions wirelessly to multi-skilled technicians, connecting their geographical locations and skill-sets to the call. Technicians are provided with the necessary information: description of problem, relevant Health & Safety documentation, service history, asset data and graphical information enabling a streamlined and efficient response. Upon completion of the call, the technician closes the job with an on-site signature sending the report and documentation wirelessly back to the helpdesk team. Clients can track each stage of the process via the online digital dashboard, together with live KPI generation showing service levels.

Founded in 1990, FSI has long been acknowledged as a leader in the development and delivery of Facilities Management software systems.

Concept, its comprehensive range of software and services, is owned, developed, implemented and supported by FSI, who also provide full training in the use and business benefits of all aspects of the system. It is now used by clients of every size around the world.

Concept provides FSI’s clients with a total platform for the design, development and implementation of their rapidly evolving FM strategies, and delivers vital information to FM professionals and colleagues responsible for the provision of a wide variety of building services and asset management.

FSI (FM Solutions) Limited
Exchange House
180-182 St. Mary's Lane
Upminster
Essex RM14 3BT
Sally Wotton: Marketing Executive

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