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Transparent Printing

12-14-2009 11:30 AM CET | IT, New Media & Software

Press release from: Onlinerpinters GmbH

The customers rated the online shop of www.onlineprinters.com with "Excellent ".

The customers rated the online shop of www.onlineprinters.com with "Excellent ".

The Onlineprinters GmbH expanded their Trusted Shops seal of excellence with a new evaluation portal – customer satisfaction is reflected in the website’s public evaluation system.

Neustadt an der Aisch - With immediate effect the customers can publicly evaluate the online printers in their online shop and submit feedback on customer satisfaction. This is made possible by the customer evaluation portal of Trusted Shops, the leading European certifier of online shops that also certified the German website www.diedruckerei.de and the English website www.onlineprinters.com. The new evaluation system is just as simple as it is safe. With only a few clicks the buyer rates the quality of the website, the delivery, the merchandise and the customer service on a scale between one and five points. In addition, the buyers can add to their evaluation a personal commentary. Subsequently, the review and activation occurs through Trusted Shops. Finally, the overall score is shown directly in the shop.

Only authentic evaluations create trust
The evaluations reflect the satisfaction of the online customers: “Very good, quick and low-priced handling“ and ”Fast delivery and top quality. I will purchase there again“ is the tenor of the opinions of the online shoppers that award on average 5 of 5 possible stars to the website http://www.onlineprinters.com The expression of customer satisfaction proves that the consequent quality policy of the online printers is correct. ”We invest continuously in our quality management and satisfy our customers with quality, price and service. In this manner approx. 6,000 new customers from all over Europe join each month the established clientele of our online printing company“, rejoices executive director Walter Meyer.

He feels vindicated with his consequent certification policy: “Our online customers trust us.“ The TÜV-SÜD-certification for tested quality, the Euro-Label „certified online shop“ and the seal of excellence of Trusted Shops with its integrated evaluation portal confirm fairness and transparency in the ordering procedure, no hidden costs, protection of personal data and financial security through the money-back guarantee to the printer’s customers both in the German as well as the international online shop.

About Onlineprinters GmbH
The Onlineprinters GmbH located in Neustadt an der Aisch in Germany is one of the largest online suppliers of printed matter and currently employs 250 employees. The enterprise supplies all 27 countries of the European Union as well as Switzerland, Liechtenstein, Norway and Andorra. In Germany, Austria, Switzerland, the Netherlands, Belgium, Luxembourg and Italy the delivery to private and business clients is free of shipping costs. For further information please see: http://www.diedruckerei.de and http://www.onlineprinters.com
More information on Trusted Shops: www.trustedshops.de

Onlineprinters GmbH
Andrea Lachmuth
Department Manager for Press & Public Relations
Rudolf-Diesel-Strasse 10
91413 Neustadt an der Aisch
Germany

presse@onlineprinters.com
www.onlineprinters.com

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