Artificial Intelligence in Retail Market Research Report 2025 by Deployment Type, Retail Type, Technology and Application

Inception of exponential technologies such as sensors, robotics, virtual reality, and artificial intelligence in the retail industry has enabled the retailers to enhance their interactions with consumers and transformed the way retail operations were performed. This change in the industry is prominently driven by the seismic shift in the shopping pattern of the consumers, and their preferences backed by demographic dividend across regions.

Browse market data tables and in-depth TOC of the Global Artificial Intelligence in Retail Market (2016–2025): http://www.theinsightpartners.com/reports/artificial-intelligence-in-retail-market

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Artificial intelligence in retail market by application is segmented into Sales & Marketing, Supply Chain & Logistics, Shelf Analytics, Pricing, In-Store Navigation, Auto-Checkouts, and others (staffing and product mix optimization). Customer experience and management segment is projected to acquire majority share in the market. Digital convergence in retail is considered to bring glowing opportunity for retailers to retail the customer and set themselves apart. In the coming few years, interaction with a variety of technologies such as bots is expected to reinvent the customer experience.

The transformation in the retail industry has been accelerated by advent of new competitors and the immense global digital transformation in past few years. In past two year, a large number of start-ups have come up in the artificial intelligence ecosystem that are also catering to the retail industry. This has resulted in dramatic increase in competition and relentless innovation. Some of the key startups disrupting the retail industry includes Focul Systems, DigitalBridge, MapD, Face Media, Maxerience, and Gofind.ai among others.

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There has been constant development in retail industry with respect to artificial intelligence. Recently, Manthan launched its new Intelligent In-Store personalization for retailers. With this app the retailers can send personalized offers and notifications to customers during their shopping time to meet their requirements. Also, the company developed a mobile application best suitable for retail industry, Engage247. The application facilitates in increasing day to day access to critical metrics such as sales metrics, purchase trends, and walk in shopper preference. It also helps in better decision making by evaluating daily, weekly and monthly reports, resulting in optimizing customer experience.

Some of the leading artificial intelligence in retail market players are Sentient Technologies Holdings Limited, Manthan Software Services Pvt. Ltd, Focal Systems Inc, Microsoft Corporation, ViSenze, Tata Consultancy Services Limited, Salesforce.com, Inc., Plexure Ltd., Google,Inc, and IBM Watson Group, among others.

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